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Bilingual Quality Assurance & Customer Experience Lead
Job in
Montpelier, Washington County, Vermont, 05604, USA
Listed on 2026-06-17
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-06-17
Job specializations:
-
Quality Assurance - QA/QC
Data Analyst, QA Specialist / Manager -
IT/Tech
Data Analyst
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, is looking for a Quality Analyst in Montpelier, Vermont. The role focuses on monitoring customer interactions and quality assurance, requiring 8+ years of experience in call center operations. Responsibilities include analyzing feedback, creating training plans, and providing support to improve customer satisfaction.
The ideal candidate will have strong analytical skills and experience with call monitoring software. This position offers a robust compensation package tailored to experience and qualifications.
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