Customer Experience Quality Assurance Specialist
Listed on 2026-10-06
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Quality Assurance - QA/QC
Data Analyst -
IT/Tech
Data Analyst, Data Scientist
ASM Research, An Accenture Federal Services Company, is seeking a quality assurance professional to monitor customer interactions, analyze feedback, and identify systemic quality problems. The role emphasizes timeliness, active listening, issue resolution, and accurate reporting to clients and internal teams.
You will analyze survey results, provide actionable feedback, and support training with trend data.
This is an excellent position to take on the Customer Experience Quality Assurance Specialist I role at ASM Research, An Accenture Federal Services Company.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Customer Experience Quality Assurance Specialist I role in the description above.
We appreciate your interest in this position.
Join ASM Research, An Accenture Federal Services Company and contribute to our ongoing work.
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