Wellness Assistant Buyer (part-time, benefits eligible

Wellness Assistant Buyer

Friday 12:00p-8:00p, Sunday 12:00p-8:00p

16 Hours/week

Purpose:

To assist Wellness Buyer in providing a fully-stocked and well-merchandised Wellness Department.

Status:
Reports to Wellness Manager

Pay Level 3

Do you have a flexible schedule and want some extra income? Or do you just want to know the best way to get a job at the Co-op? The Co-op frequently hires substitute employees to cover absences and planned time off. Substitutes earn an hourly wage, accrue a paid time off benefit, and are eligible for the employee discount on Co-op purchases.

In addition, substitutes have preferred access over outside applicants to jobs with regular hours at the Co-op. Substitutes may work a range of hours up to 40 hours weekly, depending on the Co-op's need and the substitute's availability. The most common substitute positions are cashier, grocery clerk, and prepared foods worker. Substitutes must work a minimum of 48 hours per quarter to maintain sub status.

Customer Service

• Assist customers with product questions in a prompt, friendly, and courteous manner.
• Observe DSHEA (Dietary Supplement Health and Education Act) regulations.
• Inform Wellness Manager of customer service issues or needs.
• Ongoing increase of product knowledge through in-house resources.

Order Writing

• Daily replenishment ordering following established procedures to ensure a regular supply of product and full shelves.
• Communicate with Manager about upcoming specials, buy-in periods, and vendor sources; maintaining current monthly sales sheets and following through to ensure accountability and full shelves.
• Ensure adequate supply of all sale items from appropriate vendors.
• Communicate with Manager and Receivers about upcoming orders, out of stocks and other product issues.
• Maintain favorable relations with all vendors.
• Place customer special orders.
• Inform Wellness Manager of slow moving products/repeated customer requests.
• Assist with maintaining order sheets and ordering controls.
• Review selected invoices.

Department Maintenance

• Ensure accurate pricing and shelf tags throughout the department for all items.
• Assist with resets and participate in quarterly inventory counts.
• Advise Wellness Manager of equipment problems or needs.
• Assist in planning and executing endcaps and other merchandising.
• Assist Manager and IT in maintaining database.
• Assist in troubleshooting delivery and database issues.
• Maintain clean and well-organized work areas.

Stocking

• Stock displays, shelves, and coolers fully without overcrowding; front and face items on shelf.
• Rotate older stock to the front, making room for the new stock; organize back stock.
• Pull short date or low quality items.
• Prioritize daily stocking lists and communicate with Wellness Manager.
• Perform additional stocking, cleaning and other duties throughout Wellness Department as needed.
• Follow all department policies and procedures in order for Hunger Mountain Coop to adhere to all applicable regulations.
• Be responsible for safety in the workplace by creating a safe work environment, reporting safety concerns to a manager, and adhering to all safety rules and regulations.
• Attend all required meetings, training, seminars and workshops.
• Manually receive product if necessary.

The requirements listed below are representative of the knowledge, skill, and/or ability required.

Qualifications:

• Knowledge of Wellness products: herbs, supplements, and healthy skin care products.
• Excellent communication skills.
• Microsoft Office familiarity.
• Experience ordering products.
• Well organized and pays attention to details.
• Be a team player, cultivating a supportive and team-oriented environment.
• Demonstrated ability to follow through on commitments.
• Demonstrated ability to handle multiple demands.
• Ability to lift 50 lbs.
• Ability to follow all Safety policies and procedures of Hunger Mountain Coop.
• Ability to provide excellent service to customers, vendors and coworkers and abide by Hunger Mountain Coop's Service Policies.
• Ability to work well with others in a cooperative environment where teamwork and constant communication are essential.
• Ability to follow attendance policies of Hunger Mountain Coop.
• Ability to be physically present onsite at the Coop to perform the requirements of this position.

Desired:

• Experience ordering vitamins and natural personal care products.
• Knowledge of trends in Wellness industry.