Corporate Services

Corporate Services

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Corporate Services

(Front Desk & Sample Coordination)

This role supports daily office operations by managing front desk activities, coordinating frozen food samples, and providing administrative support across the organization. This role is central to ensuring smooth office functionality, efficient sample handling, and a professional first point of contact for visitors and partners.

• Serve as the first point of contact by welcoming visitors, answering incoming calls, and managing mail and courier deliveries.
• Prepare waybills and coordinate outbound shipments via Fed Ex and West Island Express.
• Track courier deliveries, follow up on delays, and open service cases as required.
• Order and manage office supplies, stationery, janitorial items, coffee and kitchen supplies.
• Maintain shared spaces, including dishwasher operation and daily cleaning of coffee machines.
• Coordinate weekly fresh fruit program setup.
• Assist with coordinating office events, catering, and seasonal decorations.

• Organize the receiving, unpacking, and storage of frozen food samples.
• Coordinate notifications to internal stakeholders and manage dry ice and packaging orders.
• Maintain accurate freezer inventory and storage organization.
• Prepare and manage forms related to cross-border shipments.
• Scan and distribute documentation related to LATAM and export shipments.
• Drive to the airport on an as-needed basis to retrieve emergency packages (expenses reimbursed).
• Review and approve invoices related to couriers, suppliers, and office services.
• Support management with administrative tasks including tracking, filing, organization, and documentation.

• Fluent in English (written/spoken); professional working proficiency in spoken French.
• Strong communication skills and customer-service mindset.
• Highly organized with strong attention to detail.
• Comfortable working independently and managing multiple priorities.
• Proficient with Microsoft Office (Excel, Word, Outlook).
• Experience with SAP Business One (SAPB1) considered an asset.
• Participation in the annual discretionary bonus program.
• Comprehensive Health and Dental coverage (100% employer-paid).
• Two (2) weeks of paid vacation annually.
• Five (5) personal/sick days per year.
• 50% subsidized gym membership at Fit Form (nearby).
• Flex Friday schedule (early finish at 1pm during summer months, 3pm rest of the year).
• Casual-professional work environment.
• Weekly fresh fruit program.
• Brand-new, modern head office.
• Free onsite parking with electric vehicle charging stations.
• Fully company-paid team outings.

Founded in 2001 as an international food trading company, ArdoVLM is now a recognized leader in global food supply chain integrity management.

Building on an import-export business model with strategic investments in food safety auditing, farming, and food processing, ArdoVLM’s commitments to brand protection are the foundation upon which we guarantee the quality of the competitively priced foodstuffs that we bring to market.

Service, quality, and integrity day in and day out, year after year.

Only candidates who are considered for the position will be contacted.

Entry level

Full-time

Administrative and Customer Service

Food and Beverage Manufacturing, Food and Beverage Retail, and Wholesale Food and Beverage

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