Continuous Improvement Specialist

As a Continuous Improvement Specialist, you will be part of the Continuous Improvement team, reporting to CI Manager, within the Finance Department. You will play a pivotal role in leading the business transformation mandate of CI, by optimizing multifaceted cross-functional processes, offering recommendations to Finance and other leadership that are instrumental in shaping and advancing the overall business strategy.

Tasks & Responsibilities :

Business Process Optimization

• Optimize key financial and business processes by analysing current state, leveraging data-driven insights, and mapping and implementing targeted solutions

• Stay current with industry best practices and emerging trends in finance transformation and apply them to drive continuous process improvement

• Design and implement future-state processes that are well-controlled, efficient, resilient, and scalable to support business growth

• Develop business cases to support recommendation for process improvement to key leadership

• Perform root cause analysis to identify and mitigate risks within the process

• Drive the resolution of complex problems through innovative solutions, fostering a culture of problem-solving and adaptability

• Design and develop high-quality executive-level presentations and other deliverables such as policies, process documentations etc.

Stakeholder Engagement and Communication

• Build strong relationships with cross-functional stakeholders to gather insights and drive alignment

• Collaborate with key leadership to get buy-in on improvement initiatives

• Facilitate workshops, process walkthroughs, and brainstorming sessions to co-create solutions

• Facilitate regular updates and feedback with Finance, and other departments to ensure alignment and transparency on all CI related initiatives

• Develop and deliver targeted communications for diverse audiences

Change Management

• Develop and implement a comprehensive change management strategy to support the successful adoption of new processes and systems across the finance organization

• Ensure people readiness for change through training, communication, and support initiatives

• Monitor post-go-live success & sustainability, adjusting as needed to ensure long-term impact

Project Support

• Support CI Manager and Director in all phases of a project life cycle including as-is analysis, design of target state, fit-gap analysis, configuration, testing, end-user training, deployment, post go-live support and maintenance, documentation, etc.

• Establish and monitor key performance indicators (KPIs) to measure success and impact of improvement initiatives

• Bachelor’s degree in Finance, Business, Project Management, or a related field (Master’s in Business or Finance is an asset)

• Minimum 7 years of experience

• 3+ years of experience in finance or business transformation and process improvement. (Consulting experience is an asset)

• Strong knowledge of accounting and finance operations, including month-end close, financial reporting, and general ledger processes

• Certification in Lean, Six Sigma, Agile, or other continuous improvement methodologies is a plus

• Experience in preparing executive-ready deliverables in/for large organizations

Skillset

• Strong analytical, problem-solving and critical thinking skills

• Proficient in process mapping and diagnostic

• Excellent interpersonal and communication skills 

• Stellar work ethic and ownership of work. High standards of excellence and result-driven 

• Exceptional leadership and stakeholder management skills.

• Intrapreneurial spirit, self-driven and passionate about transforming organizations 

• Exceptional business sense and ability to relate Finance to the business

• Ability to lead and influence cross-functional teams without direct authority.

• Ability to work effectively with various types of stakeholders, incl. senior management 

• A structured mindset and strong organizational skills

• Fast learner and coachable

• High proficiency in Microsoft Excel, Word, PowerPoint, and Visio 

• Bilingualism (French & English) is an asset

What we offer!

• Competitive salary + other benefits
• Group insurance and RRSP program;
• Company-wide events throughout the year (barbecue, Christmas party, etc.);
• Free on-site gym;
• Two on-site cafeterias (subsidized meal program available);
• Dynamic and rewarding work environment – ​​work on high-impact and meaningful projects while having fun!