Business analyst

Responsibilities

As a business analyst, you help develop plans and business intelligence; monitor business plans and performance; set targets; identify opportunities to improve service delivery; and develop and deliver business strategies and solutions aligned with the business architecture of various initiatives, including the organizational shift and transformation. You analyze the organization’s business needs and business context on highly innovative, strategic cross-sector projects and initiatives.

You formalize business objectives and their value to the organization. You help identify, clarify the scope of, assess and recommend business solutions. From needs assessment to rollout, you analyze the impact of solutions on the organization and ensure they are integrated. Your projects and initiatives require extensive, in-depth knowledge of your field. You make recommendations on the planning and execution of very operationally and conceptually complex projects and initiatives that require in-depth, comprehensive analysis and understanding of the organization and line of business and the ability to manage uncertainty and ambiguity.

Coordination is critical, so you frequently interact with stakeholders working in a wide range of other fields. Interpersonal savvy and the ability to balance the interests of multiple parties are therefore essential. You lead, influence and serve as expert to teams, senior management and decision‑making bodies.

• Analyze costs, benefits, risks, constraints, business opportunities and stakeholder needs in terms of project scope, and identify, formalize and communicate needs and requirements.
• Work with users to develop solutions that are aligned with the business objectives, analyze impacts on the various stakeholders, identify prerequisites and internal dependencies, ensure a cross-sector vision of the solution and perform end-to-end requirements traceability.
• Help develop testing strategies and acceptance testing plans, and support the business sector during solution rollout.
• Help develop change management strategies and carry out related activities.

• Bachelor's degree in a related field.
• A minimum of eight years of relevant experience (other combinations of qualifications may be considered).
• Knowledge of French is required.

• Competitive salary and annual bonus.
• 4 weeks of flexible vacation starting in the first year.
• Defined benefit pension plan that provides predictable, stable income throughout retirement.
• Group insurance including telemedicine.
• Reimbursement of health and wellness expenses and telework equipment.
• Benefits apply based on eligibility criteria.

At Desjardins, we believe in equity, diversity and inclusion. We’re committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. We have zero tolerance for discrimination of any kind. If there’s something we can do to make the recruitment process or the job you’re applying for more accessible, let us know.

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Job Family:
Administration (FG)