Client Relationship Manager at Encore

Location: Granby

Elevate client trust as a Client Relationship Manager age strategic relationships and ensure program success across various stakeholders in the corporate travel space.

As a trusted strategic partner at Encore, you will oversee a portfolio of clients, particularly in high-stakes financial services. This role isn’t about service; it’s about strategy. Collaborate with executives, procurement, finance, and travel teams to deliver tailored solutions that truly meet client needs.

Key Responsibilities:

• Cultivate and manage relationships with senior stakeholders

• Develop and implement strategic account plans

• Facilitate internal collaboration for cohesive client experiences

• Monitor account health against KPIs and metrics

• Address issues proactively before escalating them

Requirements:

• Proven success in building trust with senior stakeholders

• Excellent communication skills across diverse audiences

• Strong analytical abilities to interpret program data

• Experience in corporate travel or client-facing roles

• English fluency for effective communication

Utilize your strategic thinking and relationship management skills to drive success for clients at Encore.
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