Project coordinator - Sales operations

Job Summary

Schneider Electric’s Sales Operations team has an outstanding opportunity for a passionate and motivated individual to take on the role of project coordinator in the Dollard‑des‑Ormeaux location. The project coordinator will support a regional team of project managers.

• Manage customer complaints.
• Manage customers’ expedite requests for stock items, including tracking and obtaining POD copies.
• Complete and submit credit requests based on instructions provided by Project Managers.
• Track debits and resolutions.
• Handle shipping and warranty claims, return‑to‑sender cases, and reorders.
• Enter project updates related to price increases into the tracker.
• Generate and maintain reports from various systems.
• Push SCR/credit requests for approval across different levels.
• Add level‑1 escalations to the escalation sheet once approved by the supervisor.

We encourage you to apply even if you do not meet all requirements. Ideal candidates have:

• CET certification, electrical‑technical education, or equivalent experience (an asset).
• Proficiency with Office 365 (Excel, Word, Outlook, Teams), Adobe Acrobat, Salesforce (bFO), and ERP systems.
• Strong communication and organizational skills.
• High attention to detail and the ability to multitask effectively.
• Ability to work independently with minimal supervision.
• Functional knowledge of English and French required to facilitate collaboration with teams, clients and stakeholders at the provincial and international levels.

The expected pay range is CAD 64,000 - CAD 96,000 per year. This pay range includes base pay and short-term incentives.

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status or any other legally protected characteristic or conduct. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best.

We mirror the diversity of the communities in which we operate, and inclusion is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.