Business Analyst Service Sales

Overview

When applicable, Bombardier promotes flexible and hybrid work policies. At Bombardier, we design, build and maintain the world's peak-performing aircraft for the world's most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together. Working at Bombardier means operating at the highest level.

Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.

• Insurance plans (Dental, medical, life insurance, disability, and more)
• Competitive base salary
• Retirement savings plan
• Employee Assistance Program
• Tele Health Program

• Participate in the development and implementation of sales forecasting and planning strategies in line with BAS objectives.
• Participate in recurring BAS strategy sessions including yearly budget reviews and planning exercises with cross‑functional teams including data analytics, aftermarket services, operations, and finance.
• Analyze and solve problems by suggesting improvements to BAS management practices.
• Interact with various teams to address BAS related topics such as capacity needs, new business model requirements, and service challenges.
• Lead and/or participate in continuous improvement initiatives to augment process efficiencies.
• Support BAS management initiatives through the analysis of relevant data, development of action plans, recommendations, and project management of activities to optimize BAS success.
• Provide ad‑hoc analysis requirements as needed.

• University degree in business management, statistics, economics, operations management, or a related field.
• At least 2 years of experience in a similar role.
• Continuous improvement mindset with relevant experience.
• Strong capacity for data analytics and proficiency with MS Suite, Excel, Access, Power BI, Salesforce.
• Knowledge of service concepts, processes, and systems with a focus on sales, budgeting, and forecasting.
• Understanding of how different departments and processes intersect.
• Effective interpersonal and communication skills to develop presentations and present business cases to senior leadership.
• Flexible and adaptable with the ability to anticipate business needs and handle ambiguity.
• Self‑motivated, resourceful, with strong organizational skills and consistent on‑time delivery.
• Team player focused on customer service who can work collaboratively within cross‑functional groups in a global network.
• Occasional travel may be required.
• Bilingual English and French are an asset.

Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability or other applicable legally protected characteristics to apply.