Analyst, Catering Products

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This position is responsible for leading the coordination and continuous improvement of key processes related to the catering products portfolio, ensuring company-wide consistency, data integrity, and operational readiness across Air Canada's network. The ideal candidate is a proactive, solutions-oriented leader, capable of navigating complexity, influencing cross-functional stakeholders, and driving significant improvements that enhance the onboard customer experience.

The Catering Products Analyst plays a vital role in managing several fundamental components of the catering ecosystem – maintaining high quality standards, financial accuracy, compliance discipline, and harmonization across teams, thereby enabling the successful implementation of Air Canada’s catering strategy. The role requires close collaboration with internal partners such as in-flight services, catering operations, finance, as well as numerous suppliers and caterers.

It is essential to the reliability and integrity of product merchandising.

• Lead the governance, accuracy, and version control of all catering product documentation, including transmitted updates, ensuring changes are strategically aligned, risk‑assessed, and rigorously communicated to caterers, suppliers, and internal stakeholders.
• Establish and maintain organizational standards for documentation workflows, ensuring consistent implementation of product changes across the global network and supporting operational readiness at all stations.
• Manage and evolve digital product systems (e.g., menu management platforms, allergen databases), ensuring their integration into workflows and supporting automation, scalability, and data accuracy.

• Manage end‑to‑end supplier pricing data, ensuring its integrity, traceability, and compliance with financial controls.
• Oversee the development and continuous improvement of the internal pricing reference system, a critical asset used by Finance, Billing, and catering partners for accurate invoice processing and forecasting.
• Collaborate with Finance to identify cost risks, resolve discrepancies, and improve processes to strengthen financial accountability and reduce manual errors.

• Ensure the review, accuracy, and final approval of printed and digital menu content, ensuring compliance with Air Canada's brand standards, regulatory requirements, and product strategy.
• Lead cross‑functional coordination with procurement, catering partners, and design/print suppliers to ensure timely and high‑quality updates.

• Oversee timely supplier invoicing, ensuring compliance with contractual terms, budgetary assumptions, and corporate policies.
• Conduct trend analysis on partner expenditures to identify cost anomalies, operational inefficiencies, and improvement opportunities, escalating issues and driving corrective action plans with Procurement and Finance.

• Manage the organizational donation framework for expiring catering products, ensuring donations support Air Canada’s social impact priorities, comply with safety and compliance standards, and strengthen relationships with the Air Canada Foundation and supplier partners.
• Optimize donation‑related workflows and reporting to maximize community impact and operational efficiency.

• Lead cross‑functional collaboration with Strategic Procurement to develop competitive and sustainable tenders reflecting Air Canada’s product strategy, quality standards, sustainability objectives, and cost structure.
• Translate product requirements into supplier specifications and influence business decisions by providing analyses on quality, operational feasibility, and long‑term financial…