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Job Description & How to Apply Below
Instacart is seeking a CX Shopper Vendor Management professional to empower Shoppers and improve service quality. You will leverage data-driven insights and work with a network of BPO partners to drive efficiency and process improvements across the shopper support ecosystem.
In a fast-paced, cross-functional environment, you will help build scorecards, dashboards, and operational trackers that provide real-time visibility into vendor health and enable actionable recommendations.
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