Specialist Business Analysis

Specialist Business Analysis

At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you’re part of making sure our business is running optimally and safely―helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference. You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM.

The careers we offer are meaningful because the work we do matters.

The Specialist Business Analysis is responsible for identifying, eliciting, analyzing, specifying, and validating the business needs of users throughout CN and for specific projects or initiatives. The role acts as a liaison between the Product Owner / Manager, various stakeholders, and I&T groups (e.g., architecture, design, delivery, quality assurance, project management). The incumbent translates the Business request into detailed stakeholder requirements and user stories, which the incumbent follows through the project lifecycle.

• Plan business analysis activities for projects and initiatives
• Analyze project requirement relationships (e.g., affinity diagrams, fishbone, feasibility analysis) and maintain traceability of requirement changes and establish their priority
• Organize and facilitate workshops, interviews, and meetings, while being mindful of the impact of organizational changes
• Create and validate current and future processes with business partners
• Map business processes and roles to activities (e.g., workflow diagrams, responsible, accountable, consulting, informed matrix) and follow the Process Classification Framework (PCF)
• Analyze processes to identify business opportunities
• Elicit and document business requirements from internal and external partners
• Analyze, synthesize, document, explain and communicate business information to technical teams
• Define and understand solution gaps and communicate the impacts to the business
• Support the product owner / manager in program increment and product backlog prioritization and in testing activities
  
  Apply and ensure compliance with all Information and Technology (I&T) standards throughout the project

• Lead cross-functional collaboration with other projects or programs to validate business needs
• Understand cross-project dependencies to align project deliverables

• Coach project team members on the delivery approach (SAFe methodology) and business analysis concepts (e.g., process mapping, user stories, acceptance criteria)
• Share business and expertise knowledge with project team members and with the business analyst’s community

• Work closely with the Business Analysis Lead / Manager and other I&T stakeholders on the continuous improvement of the business analysis framework and toolkit

Business Analysis and Processes

• Minimum 5 years of experience in business analysis and processes
• Experience with Lean Six Sigma and Agile methodologies
• Experience with writing user story with acceptance criteria
• Experience handling and prioritizing Product Backlog
• Experience with Azure Development Operations (Dev Ops) and JIRA
• Experience using Visio
• Experience with process mapping
• Experience in project management methodology
• Experience working on enterprise-level projects impacting multiple stakeholders
• Experience working with complex systems in large organizations*
• Experience working in or with Design Thinking and Lean or Agile software delivery teams*
• * Any experience for these above would be considered as an asset

• Bachelor’s Degree in…