Client Lead at Banque Scotia
Job in
Granby, Montréal, Province de Québec, Canada
Listed on 2026-06-14
Listing for:
Scotiabank
Full Time
position Listed on 2026-06-14
Job specializations:
-
Finance & Banking
Bank Customer Service, Financial Sales, Banking & Finance -
Customer Service/HelpDesk
Bank Customer Service, Banking & Finance
Job Description & How to Apply Below
Location: Granby
Elevate your career with Banque Scotia as a Client Experience Lead, specializing in exceptional customer service and relationship management. Engage with clients and assist them in achieving their financial goals.
As a Client Experience Lead, you are crucial in delivering outstanding service at our branches. You'll actively engage with clients, understanding their needs and providing solutions that fit their financial objectives. The role emphasizes building relationships and sharing your technical expertise on digital banking services to enhance client interactions.
Key Responsibilities:
• Serve as the first point of contact for clients
• Discover customer needs and provide suitable solutions
• Cultivate strong, lasting client relationships
• Assist clients with mobile banking and self-service tools
• Explain complex financial concepts simply
Requirements:
• Exceptional customer service skills
• Experience in sales and marketing
• Strong technical understanding of banking services
• Willingness to work flexible hours
• Previous banking experience is beneficial
Bring your skills to Banque Scotia and foster positive client experiences in your community.
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