Senior Operational Risk Manager

Senior Operational Risk Manager

Senior Operational Risk Manager

## Division

Risk and Permanent Control

## Department

Operational Risk / Permanent Control

## Reporting Line

Reports to the Head of Operational Risk

## Overview

To support expanding business operations and satisfy regulatory requirements, the organization is seeking a candidate with 10+ years of Operational Risk Management experience in a Corporate and Investment Banking environment. Strong knowledge of Corporate & Investment Banking products and services is required.

Experience with Commercial Banking activities such as Trade Finance, Structured Finance/Secured Lending, and Supply Chain Finance is preferred.

The ideal candidate should demonstrate expertise in:

* Incident analysis and management

* Risk and Control Self-Assessments (RCSAs)

* Key Risk Indicator (KRI) and Key Control Indicator (KCI) reporting

* Project management

* Control testing and design

* Operational Risk governance and committee management

Strong governance, leadership, and stakeholder management capabilities are essential, including:

* Presenting risk assessments to senior leadership

* Leading cross-functional discussions

* Facilitating decision-making forums

* Driving organizational change initiatives

## Primary Responsibilities

The Senior Operational Risk Manager will oversee:

* Monitoring and surveillance of business lines and support functions

* Incident and loss management

* Risk metrics and reporting

* RCSA oversight and challenge

* Action plan tracking

* Governance and committee reporting

The role may also include regional Operational Risk oversight responsibilities across multiple jurisdictions and operational entities.

Depending on background and expertise, familiarity with non-financial risks such as:

* Compliance

* Cybersecurity

* Third-Party Risk Management

* Data Governance / Data Quality

is considered beneficial.

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Key Responsibilities

## Incident & Loss Management

* Ensure Operational Risk incidents and losses are properly recorded and escalated

* Identify control gaps and ensure remediation actions are implemented

* Maintain accurate and timely reporting

## Metrics & Indicators

* Develop and monitor KRIs and KCIs

* Ensure effectiveness of risk and control measurement frameworks

* Coordinate reporting with global and local stakeholders

## Risk & Control Self-Assessments (RCSA)

* Review and challenge first-line RCSAs

* Ensure key processes, risks, and controls are accurately documented

## Stakeholder Coordination

* Collaborate with:

* First Line of Defense teams

* Market Risk

* Credit Risk

* Compliance

* Internal Audit

* Senior Management

## Governance & Reporting

* Organize and present Operational Risk Committees

* Prepare periodic Internal Control reports

* Support governance forums and management committees

## Regulatory & Audit Management

* Support interactions with regulators and internal audit functions

* Assist with reviews of control issues, vulnerabilities, and operational risk themes

## Methodology & Standards

* Balance global methodology standards with local regulatory expectations

## Control Testing

* Conduct periodic control testing and spot checks

* Report findings through governance channels

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Qualifications & Skills

* Bachelor’s degree in a related field

* 10+ years of Operational Risk experience

* Strong understanding of Corporate & Investment Banking products and services

* Excellent analytical, communication, organizational, and interpersonal skills

* Strong leadership and presentation capabilities

* Ability to influence stakeholders across multiple levels

* Experience handling regulatory requests and examinations

* Ability to work independently and collaboratively

* Strong prioritization and attention to detail

## Technical Skills

* MS Office Suite

* Advanced Excel

* Power Point

* Data visualization tools (, Power BI) preferred

* Additional language skills are considered an asset

## Additional Information

The organization offers:

* Competitive benefits

* Flexible/hybrid work environment

* Collaborative team culture

* Exposure to senior leadership

* Strong internal control and governance environment

Source:

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