Senior Financial Analyst, Customer Experience; CX

Bombardier's Benefits Program

• Insurance plans (Dental, medical, life insurance, disability, and more)
• Competitive base salary
• Retirement savings plan
• Employee Assistance Program
• Tele Health Program

• Act as a key point of contact for the CX Finance team, ensuring effective coordination, information flow, and alignment on financial activities and deliverables across Customer Experience initiatives.
• Provide day-to-day functional guidance, support, and knowledge sharing to other team members, contributing to consistency, collaboration, and execution quality while playing an informal leadership role within the team.
• Monitoring the progress of various process optimization initiatives and providing ongoing support to team members.
• Ensuring effective planning, communication, and coordination of month-end close activities, as well as financial planning processes including Forecast, Budget, Strategic Plan, S&OP, and R&O / PAP.
• Preparing financial reporting and monitoring capital allocation.
• Maintaining continuous alignment with the Supply Chain, Human Resources, and FP&A teams.
• Actively contributing to the preparation and presentation of financial information for management.
• Performing in-depth financial analysis on specific topics as requested.
• Reviewing and validating management reports, journal entries and account reconciliations.

• You have a Bachelor's degree in Finance, Accounting, or an equivalent field.
• You hold a professional accounting designation (CPA), an asset.
• You have proficient knowledge of the Microsoft Office suite.
• You have a minimum of 8 years of relevant experience.
• You have strong knowledge of accounting standards.
• You demonstrate excellent planning and organizational skills, with the ability to manage multiple priorities simultaneously.
• You possess strong analytical skills and sound professional judgment to evaluate options and provide well-founded recommendations to support management decision-making.
• You have proven interpersonal skills to establish and maintain effective working relationships with colleagues, cross-functional partners, and senior management.
• You have excellent verbal and written communication skills in both French and English, with the ability to interact at all levels of the organization.
• You have practical experience in process improvement initiatives.

Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability or other applicable legally protected characteristics to apply.