Personal Banking Associate

Join TD Canada Trust as a Personal Banking Associate in Montréal, Quebec.

Your role will focus on providing outstanding customer service and guiding clients with their financial needs.

In this role, you'll engage with customers to understand their banking queries and assist in connecting them with the right financial solutions. The ideal candidate will have strong communication skills and experience in using banking software. Your ability to build lasting relationships will contribute to positive customer experiences at our branch.

Key Responsibilities:

• Engage customers for service transactions and advice

• Guide clients to appropriate banking contacts

• Educate customers on digital banking solutions

• Support staff with cash and non-cash transactions

• Recommend improvements to enhance customer experience

Requirements:

• High School diploma and 1+ years experience

• Investment Funds Canada (IFC) certification required within 6 months

• Proficiency in MS Office and branch software

• Strong organizational and time management skills

• Excellent verbal and written communication skills

Elevate customer satisfaction and guide them through their banking journey at TD Canada Trust.
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