Personal Banking Associate

Enhance customer relationships and service experiences as a Personal Banking Associate with TD in Montréal, Quebec. This role demands engaging with clients to identify their financial needs and facilitate appropriate support.

At TD Canada Trust, we seek a committed Personal Banking Associate to provide exemplary service in our branch. You will engage with customers regarding day-to-day banking inquiries and connect them with the relevant staff for banking solutions. Your ability to offer digital banking education will support clients in adapting to modern banking trends.

Key Responsibilities:

• Engage customers with service transactions and advice needs

• Guide clients to suitable contacts for banking solutions

• Educate customers on digital banking tools and trends

• Support transactions and resolve critical issues as needed

• Recommend enhancements to branch operations and practices

Requirements:

• High School diploma or 1+ years relevant experience

• Proficient with MS Office and banking software

• Strong communication and customer service skills

• Ability to work independently in dynamic environments

• Initiative and planning skills in task management

Excel in fostering strong client relationships while advising on banking solutions and digital tools at TD in Montréal.
#J-18808-Ljbffr