Sales Support Rep Job Montréal area,Montreal Province de Québec Canada,Hospitality / Hotel / Catering

Location: Montreal

WHAT YOU’LL DO:

We’re growing and are excited to be expanding into our Montreal office, where the HQ office is located.

Provide sales support for in-house Sales Managers and remote Sales Reps

Effectively manage office phone line and provide prompt and immediate service for all accounts and reps that need immediate assistance.

Enter various forms of data; purchase orders, SMU forms, and others as assigned

Verify orders are accurate and received with enough lead-time to ship on time

Help execute account special requests in a timely and efficient manner

Work closely with allocations, shipping, and receiving teams to ensure all product ships on time

Serve as the critical intermediate between sales and credit and keep them proactively informed of issues

Ensure that our accounts are fully informed of order status, fill rates, and expected inventory due-in information

Ensure the timely disposition of all order discrepancies, shortages, mis-shipments, and defective product returns

Provide support to credit and sales by supplying timely proof of deliveries and return authorizations

Ensure ticketing aspects are handled and majority of merchandise is properly ticketed at the vendor level

Maintain weekly booking and shipping reports

Responsible for all appointment scheduling, set up, break down, and showing the line as needed

Responsible for all sample coordination between accounts and logging of all sample requests

Attend appointments with accounts; take notes during appointments and follow-up after when needed

Other duties as assigned

WHAT YOU’LL NEED:

2+ years preferred customer service experience working with Core accounts

Bachelor’s degree preferred and appreciated

Working knowledge of the wholesale/retail industry.

Excellent communication/listening skills and have experience in conflict resolution.

Self-motivated and results oriented

Strong verbal and written comprehension

Strong sense of professionalism and ability to maintain confidentiality

Willingness to put in extra time of own free will

Able to identify and solve problems in a timely manner.

Strong attention to detail.

Full Circle, Elastic (B2B) & EDI skills a plus

Proficient with Microsoft Office, specially Excel.

The HQ office is located in Montreal

LIBERATED PERKS:

Collaborative culture with amazing family vibe

Discounts on Liberated Merch

Medical, Dental, and Vision Benefits

401k

Surf and Snow Team Building Days

Summer Half Day Fridays

Paid Time Off

Referral Program

Liberated Brands is committed to fair and equitable compensation practices. The salary range for this role is $25/hr CAD - $30/hr CAD. Compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by several factors such as a candidate’s relevant work experience, skill set, certifications, and specific work location.

We
are
an
Equal
Opportunity
Employer
and
all
qualified
applicants
will
receive
consideration
for
employment
without
regard
to
race ,
color ,
religion ,
sex ,
national
origin ,
disability
status ,
veteran
status ,
sexual
orientation ,
gender
identity
or
any
other
characteristic
protected
by
law .

If you are unable to complete this application due to a disability, please contact Customer Service to ask for an accommodation or an alternative application process: 1 or .

__________________________________________________________________________________

Titre :
Support aux Ventes – Service à la clientèle

Chez Liberated Brands, nous nous efforçons d'incarner l'esprit créatif de la culture des jeunes. Liberated Brands a été fondée sur la libération, l'innovation et l'expérimentation tout en restant dédié à la déconstruction des traditions établies. Nous encourageons nos employés à rester "True To This", symbole de notre intégrité, authenticité et individualité, et simplement de la joie pure de la glisse !

Liberated Brands souhaite partager avec vous notre passion pour l'industrie des sports d'action. Notre culture dynamique attire les individus les plus créatifs et passionnés. Nous travaillons dur dans un environnement de travail décontracté et amusant. Nous vous encourageons à nous rejoindre pour cette aventure!

De la culture des…


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