Job Description & How to Apply Below
Become a Guest Service Agent at Towne Place Suites by Marriott Ottawa Kanata, where passion for hospitality and a friendly demeanor create memorable guest interactions every weekend. Join a vibrant team committed to exceptional service.
In this part-time role, you will engage with guests throughout their stay, from check-in to check-out, ensuring a seamless experience. Your responsibilities include managing reservations, assisting with inquiries, and maintaining high communication standards with other departments. Flexibility and the ability to handle guest requests with professionalism are key in this position.
Key Responsibilities:
• Provide exemplary service to all guests
• Handle check-in/check-out processes smoothly
• Manage reservation systems effectively
• Address guest concerns with professionalism
• Facilitate communication with hotel operations
Requirements:
• High school diploma required
• At least 1 year of relevant experience
• Ability to work flexible shifts
• Effective written and verbal communication skills
• Capable of professional conflict resolution
Embrace this opportunity to enhance your career in hospitality with Silver Hotel Group!
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