Valet Partner

Position: Full Time Valet Partner
Requirements

Excellent communication and organizational skills, able to multitask and act under pressure

Full "G" class Ontario Driver's License, with clean driving record (abstract required)

3 years of insured driving in Canada.

Ability to drive standard

Ability to pass a criminal record check

Proven track record in customer service

Ability to take initiative

Ability to lift heavy objects and luggage (Up to 50 Pounds)

Must be available for all shifts  Weekends, Evening, Mornings, Holidays

Bilingualism is an asset

Job Profile (Valet / Doorperson)
The Valet will be responsible for providing our guests with a positive first and last impression, and will provide consistently sensational service.

Responsibilities will include handling guest requirements, giving accurate directions and necessary information to guests, assisting with guest luggage, providing assistance loading and unloading luggage from tour-buses and vehicles, valet parking guest vehicles, delivering messages, parcels and guest amenities.

The Valet will explain the services available in the hotel and guide guests to the check-in area or direct them to their destination. Their mission is to exceed any expectations that our guests may have & provide professional guest service at all times.

Provide consistently sensational service for all hotel guests

Develop a good understanding of hotel layout and be able to give directions to all units and services

Interact effectively with hotel guests and co-workers to create a positive environment

Handle luggage for hotel guests

Provide information regarding features of rooms, services of hotel and points of interest in the area

Assist guests with special needs

Attend to group arrivals and departures

Maintain and clean luggage storage area and lobby

Valet parking guest vehicles