More jobs:
Montreal Front Office Leadership
Job in
Montreal, Montréal, Province de Québec, Canada
Listed on 2026-09-17
Listing for:
Le Nouvel Hôtel Montréal
Full Time
position Listed on 2026-09-17
Job specializations:
-
Hospitality / Hotel / Catering
Guest Services, Hotel Management
Job Description & How to Apply Below
Location: Montreal
Step into the Front Office Manager position at Le Nouvel Hotel, part of Tidan's esteemed group, located in vibrant Montreal. Your leadership will drive excellence in customer service and team performance.
Reporting to the General Manager, you will oversee all front office personnel, including reception and concierge teams. Your focus will be on enhancing guest relations and resolving complaints swiftly while ensuring your department meets its financial targets. Collaborate with various hotel departments to improve service delivery consistently.
Key Responsibilities:
• Lead and manage daily front desk operations
• Foster cooperation and trust among team members
• Resolve customer issues and maintain service quality
• Ensure all operational policies are followed
• Analyze feedback for continuous improvement
Requirements:
• Proven leadership and management capabilities
• Bilingual in French and English for guest relations
• Expertise in customer service and hospitality
• Ability to prioritize tasks in a fast-paced setting
• Knowledge of PMS systems, especially OPERA
Leverage your skills in customer service and operations management at Le Nouvel Hotel, making a lasting impact on guest satisfaction.
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×