Marriott Assistant Front Office Manager

Location: Montreal

Be a key leader at Marriott Château Champlain as an Assistant Front Office Manager. Support operations and ensure high-quality experiences for every guest in downtown Montreal.

In this full-time role, you will report to the Director of Front Office at Tidan, managing daily operations and supervising the Front Office team. Your leadership will ensure compliance with hotel policies while fostering a professional environment. You will also be pivotal in addressing guest needs and enhancing overall satisfaction.

Key Responsibilities:

• Supervise daily activities of the Front Office team

• Ensure compliance with hotel standards and procedures

• Manage guest check-in/check-out processes effectively

• Handle special requests and resolve guest complaints

• Support strategic hotel operation coordination

Requirements:

• 3 years of hospitality experience, 2+ years in management

• Strong leadership and service-oriented mindset

• Knowledge of Marriott software is a plus

• Bilingual in French and English, both spoken and written

• Diploma in Hotel Management or related field preferred

Drive excellence in guest service at Tidan's iconic hotel in Montreal.