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Job Description & How to Apply Below
Company Description
Located in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is looking to fill a role of Night Captain.
What Is In It For You
Wonderful company culture - our colleagues are at the heart of all that we do
Food & Beverage discount of 50% in our restaurants
Employee benefit card offering discounted rates in Accor worldwide for you and your family
Learning programs through our academies designed to sharpen your skills
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
Full rate of pay of $26.14/hour
Job Description
Reporting to the Concierge Leadership, responsibilities and essential job functions include but are not limited to the following:
Consistently offer professional, engaging and friendly service
Delivery of Food and Beverage orders
Co-ordinate and work with Front Office and Housekeeping Departments
Provide parking assistance upon arrival and departure of guest vehicles
Provide the guest with detailed parking fees and clear explanation of valet benefits
Work with the overnight Manager on duty
Luggage handling
Pick-up laundry and doorknob menus
Meet all guest needs in a pleasant, efficient and professional manner
Duties include:
Shoeshine, In-Room Dining orders and Bell Services
Other duties as assigned
Qualifications
Previous guest service and food & beverage experience required
Excellent communication skills in both official languages
Proven guest service excellence
Smart Serve Certification required
Valid Driver’s License with no infractions
Additional Information
Physical Aspects Of Position (included But Not Limited To)
Constant standing and walking throughout shift
Physical ability to operate a vehicle (foot pedals, gear shift, steering wheel, etc.)
Frequent bending and lifting (up to 50 lbs.)
Fairmont Château Laurier is proud to provide employment accommodation during the recruitment process. Should you require any accommodations, please notify us.
Our Commitment To Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
#BE LIMITLESS
Do what you love, care for the world, dare to challenge the status quo!
AI disclosure:
We use artificial intelligence to help screen and assess applications for this position. These tools assist our hiring team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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