Banquet Captain

Position: BANQUET CAPTAIN
Introducing the National Arts Centre

The National Arts Centre (NAC) is Canada's bilingual, multi-disciplinary home for the performing arts. The NAC presents, creates, produces, and co-produces performing arts programming in various streams - the NAC Orchestra, Dance, English Theatre, French Theatre, Indigenous Theatre, and Popular Music and Variety - and nurtures the next generation of audiences and artists from across Canada. The NAC is located in the National Capital Region on the unceded territory of the Anishinabe Algonquin Nation.

At the National Arts Centre, we believe the performing arts are vital to the human experience. A house of dreams for the Canadian performing arts, we work with artists and arts organizations from across this land to revitalize our sector.

Curious to learn more? Read our  Strategic Plan, The Journey Ahead.

Equity, Diversity, Inclusion, Anti-Racism and Accessibility

We are on a journey, committed to ensuring that equity, diversity, inclusion, accessibility, anti-racism and reconciliation with Indigenous peoples will guide our actions.

The NAC welcomes applications from candidates who can help us meet our vision, and contribute to the diversity of lived experiences, perspectives, and approaches. When you join the NAC, you will be part of an inclusive community working hard to dismantle barriers to employees' well-being, access, potential, and success. The NAC actively seeks candidates who identify as women, Indigenous, Black, Persons of Colour (IBPoC), members of 2

SLGBTQIA+ communities, and people with disabilities. We encourage you to self-identify in the recruitment process.

Job Number: J

Job Title:

BANQUET CAPTAIN

Employment Type:

Part-Time continuing

Job Category:
Hospitality

Open Positions: 1

Posting Date:
September 25, 2026

Closing Date:
October 23, 2026

Working Hours:

As Required. Mornings, afternoons, evenings, holidays and weekends.

Job

Reports To:

Banquet Manager and Assistant Banquet Manager

Reporting to the Banquet Manager and the Assistant Banquet Manager, the Banquet Captain oversees all aspects of banquets catered by the National Arts Centre’s Food & Beverage Department. As the Team Lead, the Banquet Captain supervises banquet staff assigned to each event, directs daily duties, and collaborates with Housekeeping and other departments of the NAC, as necessary, to ensure that our facilities remain clean and that our client’s needs are met.

Additional duties include providing reports for management regarding each event held and ensuring that all billing and inventory documentation is completed accurately.

The ideal incumbent is able to communicate effectively in both official languages, has outstanding customer service skills and has extensive knowledge of Food & Beverage Service. With regards to management skills, along with a minimum of three years of comparable experience you must possess the ability to instruct, inspire and motivate your team and have the ability to create harmony when opposing views exist.

Additionally, you must thrive in an ever-changing, fast paced environment where the hours of work are often long.

Although the hourly rate for Banquet Captains shares the same hourly rate as Banquet Servers, they receive double gratuity allocation in recognition of their leadership, operational oversight, and accountability for service delivery.

Responsibilities include, but is not limited to:

Manage all aspects of banquet events, including setup, service and breakdown;

Ensure that all event details are executed according to client specifications and Food & Beverage standards;

Lead and train banquet staff, assiging tasks;

Ensure that staff perform
* efficientently* and professionally;

Monitor service quality and guest satisfaction, addressinf any issues or…