Bilingual and Labour Relations Advisor

Position: Bilingual Employee and Labour Relations Advisor
Location : 24 Colonnade Road, Ottawa ON (free parking on-site)
Schedule :
Daytime, Monday to Friday
Starting Salary : $76,000/year

Responsibilities
Reporting to the Senior Manager, Employee and Labour Relations, the Advisor provides operational advice and guidance to managers and employees on employee and labour relations matters. This role ensures consistent and compliant application of policies, collective agreements, and employment legislation while supporting investigations, grievances, accommodations, and other case management processes.

Some of your responsibilities include…

Provide advice to managers and employees on HR policies, collective agreements, and employment legislation

Support performance management by helping managers implement improvement plans and consistent corrective actions

Guide managers and employees on sensitive cases, such as workplace harassment, medical accommodations, and substance abuse case management

Conduct complex workplace investigations, including harassment, sexual harassment, violence, and other concerns, and prepare case documentation

Assist with the grievance process by conducting research, preparing documentation, and supporting arbitration preparation

Work collaboratively with union representatives to resolve issues early, assist in grievance preparation, and contribute to collective bargaining proposals

Support managers with sensitive employment actions, including disciplinary measures, terminations, and workforce adjustments, ensuring compliance and fairness

Prepare and coordinate organizational responses to Human Rights Tribunal, Ministry of Labour, and other external agencies on employment matters

Facilitate accommodations, return-to-work processes, and attendance management

Provide confidential counseling and employee referrals to EAP as needed

Maintain accurate case documentation and HR records

Contribute to the development and improvement of HR policies and processes

Support bargaining preparations by compiling costing, trend analysis, and documentation

Participate in committees, projects, and employee engagement initiatives

Benefits

Work for a reputable and nationally known company

Work in a challenging and rewarding work environment

Generous paid time off, holidays and sick days

Retirement plans with company matching of employee contributions

Employee discount programs, social outings and holiday gatherings

You have proven experience providing advice and guidance on employee and labour relations matters in unionized and non-unionized environments

You are skilled in investigations, grievance handling, and case management

You have strong conflict resolution, negotiation, and problem-solving skills

You handle sensitive situations with professionalism, maturity, and tact

You are collaborative and can build strong relationships with management, employees, and union representatives

You have excellent oral and written communication skills

You are proficient in Microsoft Office and HR information systems

Qualifications

Bilingualism (French/English) is required

Post-secondary education in Human Resources or a related field is preferred; a combination of education and relevant experience will also be considered

CHRP designation is preferred

Minimum 3 years of progressive HR experience, with a focus on employee and labour relations

Knowledge of employment and labour legislation (e.g., Employment Standards Act, Human Rights Code, WSIB)

Experience in policy interpretation, case management, and providing HR advice

Secret level Security Clearance (or eligibility to obtain)

Application Process
If we are the right fit for you, we want to hear from you! Send us your resume and cover letter to competition@

NOTE:

Only those candidates that meet the specified requirements will be considered for this position. Candidates that do not meet the requirements may be considered for similar opportunities.

Commissionaires’ values the diversity of our workforce and respects its employees as individuals, regardless of race, nationality, religion, sexual orientation, gender and age.

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Commissionaires’ Policies on Accommodation, a request for accommodation will be accepted as part of Commissionaires’ hiring process.

Commissionaires-Ottawa does not use artificial intelligence (AI) to screen, assess, or select applicants. However, please be aware that some third-party tools we utilize in our recruiting and selection process may incorporate AI technology.

We appreciate all who apply, however we will only be contacting candidates of interest.

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