Coordinator, HR Operations

At Fiera Capital

We invest in creating a culture of purpose that makes our people feel valued, cared for, seen, and heard.

Our approach to employee experience is tailored to your needs and ambitions:

• Your Inclusive
  
  Experience:
  
  We are committed to cultivating an inclusive, safe, and trusting work environment.
• Your Growth & Empowerment:
  We have ambitious growth goals for our firm, which makes us a great place to advance your career.
• Your Rewards & Recognition:
  We deeply value our people and their contributions and that’s reflected in our competitive compensation and benefits packages and our collaborative culture.
• Your Wellness Your Way:
  We strive to create a healthy work environment and we offer programs designed to support our employees’ wellbeing.

What we are looking for:

The Human Resources Coordinator supports global HR Operations with a strong focus on benefits, pension, and general employee support, delivering services across Canada, the United States, and EMEA. This hands‑on role combines benefits administration, employee case management, invoicing, communications, and HR data analytics to ensure accurate operations, regulatory support, and a positive employee experience globally.

Your responsibilities:

Global Benefits & Pension Administration

• Administer employee benefits and pension programs across the U.S., Canada, and EMEA, including health & welfare plans, retirement savings, and related compliance activities.
• Manage employee life events, enrollments, eligibility changes, and offboarding within established timelines, ensuring accurate and confidential data handling.
• Serve as a primary contact for benefits, pension, and HR-related inquiries, providing timely and service-oriented support.
• Support communication, training, and promotion of benefits and pension programs to enhance employee understanding and engagement.
• Reconcile benefits and pension data with HR systems, payroll, and vendors; validate payroll deductions and employer contributions, and process related invoices and payments.

HR Data, Analytics & Cross-Functional Reporting

• Prepare and analyze HR reports and metrics, including monthly reporting, onboarding activities, and recruitment data, ensuring quality and consistency to support HR and cross-departmental needs.
• Maintain and validate employee and HR transaction data, providing critical data support for HR operations and other teams across the organization.

Global HR Projects & Continuous Improvement

• Participate in global HR projects, including process optimization, system enhancements, and documentation improvements.
• Identify opportunities to streamline operations, improve data accuracy, and enhance employee experience.

Must have requirements to be successful in this role:

• 3-5 years experience in HR operations, benefits administration, pension support, or a similar operational role.
• Experience or exposure to U.S. benefits and retirement administration
• Strong attention to detail and comfort working with confidential and regulated data.
• Experience with HRIS, case management tools, payroll systems, and benefits vendors.
• Strong organizational, communication, and customer‑service skills.
• Bilingual English/French required.

Additional Information:

• Fiera Capital adheres to a hybrid working environment with 4 days in-office per week.

For all positions in Quebec (Montreal and Laval), proficiency in French, both spoken and written, is mandatory. Working English proficiency is also required in order to serve our offices and clients around the world.

Fiera Capital subscribes to the principle of employment equity. Our staff is our most valuable asset, and our goal is to create an inclusive and equitable environment where everyone can achieve their true potential.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or on the basis of disability, genetic information or any other federal, state, or local protected class. Fiera Capital will not tolerate any form of discrimination or harassment.

All staffing decisions, including hiring and…