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Chef d'équipe ou cheffe d'équipe, Service Signature

Job in Drummondville, Montréal, Province de Québec, Canada
Listing for: Desjardins
Seasonal/Temporary position
Listed on 2026-02-17
Job specializations:
  • Management
    Business Management, Program / Project Manager, Operations Manager, Business Analyst
Job Description & How to Apply Below
Location: Drummondville

Temporary position for 10 months.

As team leader, you provide management support for the team. You coordinate your unit’s activities, action plans and initiatives. You coach and guide a team composed primarily of professionals, assign initiatives and activities, and regularly monitor progress. You support talent development and employee engagement by creating a positive, motivating work environment where everyone’s contribution is valued. Your projects and initiatives require extensive knowledge of your line of work.

You have functional authority over the team and manage individual performance. You help solve complex problems using your analytical skills and extensive knowledge of your line of business. Coordination is critical, so you frequently interact with stakeholders working in other fields. More specifically, you will be required to:

  • Help determine your unit’s service offer and ensure your projects and activities are planned and executed

  • Meet targets on time and on budget and manage results, performance, quality and client/partner satisfaction

  • Help develop training and skills development strategies and action plans for team members

  • Help resolve complaints and problems in accordance with the organization’s practices

  • Play a non-decision-making role in hiring, performance management, discipline, and skills development. Manage the budget.

  • What we offer*

  • Competitive salary and annual bonus

  • 4 weeks of flexible vacation starting in the first year

  • Defined benefit pension plan that provides predictable, stable income throughout retirement

  • Group insurance including telemedicine

  • Reimbursement of health and wellness expenses and telework equipment

  • #LI-Hybrid

    What you bring to the table

  • Bachelor's degree in a related field

  • A minimum of four years of relevant experience

  • Please note that other combinations of qualifications and relevant experience may be considered

  • Hold the securities representative licence

  • Knowledge of French is required

  • Action oriented, Customer Focus, Develops talent, Differences, Directs work, Engagement, Nimble learning

    Trade Union (If applicable)

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