Senior Manager Transfer

A career as a Director of Transfers within the Investment Operations team at National Bank is first and foremost about exercising mobilizing leadership. You will inspire, influence, and guide your team in a context of transformation, acting as a co-leader of strategic operations for securities transfers. This role allows you to make a tangible impact on the organization through your ability to unite talent and optimize processes and be an integral part of change.

Your Role

• Manage jointly with your co-leader a team responsible for non-automated transfers for various products and plans (RRSP, RRIF/LIF, TFSA, etc.), ensuring quality and compliance of operations

• Take charge of team development: recruitment, onboarding, training, and continuous improvement

• Create an environment that fosters the full potential of employees in a context of transformation (digitalization and automation)

• Ensure overall performance of the sector (budget, work organization, capacity management) and oversee workforce planning

• Collaborate with internal and external partners to implement joint strategies and deliver an optimal client experience

• Ensure compliance with regulatory requirements and operational risk management

• Represent your sector in internal and external committees and contribute to strategic initiatives

Your Team

The Investment Operations Vice-Presidency brings together more than 100 specialists who work in an agile, proactive, and collaborative manner to seize opportunities, stay at the cutting edge of technology, and continuously improve processes.
Within the Investment Operations sector, you will manage with co-leadership a team of 30 colleagues undergoing major transformation and report to the Associate Vice-President.

Requirements

• Bachelor's degree related to the field and 5 years of relevant experience OR Master's degree and 3 years of relevant experience

• Experience in personnel management and coaching

• Strong knowledge of investment processes and registered plans (RRSP, RRIF/LIF, TFSA, etc.)

• Mastery of management concepts (capacity, productivity, continuous improvement)

• Experience in project delivery and change management (an asset)

• Mobilizing leadership, ability to manage change, strong collaboration and communication skills, tolerance for uncertainty

Languages:

English, French

Reason to require this language: you will need to discuss frequently with our service providers or partners who speak a language other than French.

Skills

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Change Management Leadership Operations Management Mobilization Resiliency Strategy Execution Managerial Courage Collaboration Ambiguity Management

Your benefits

In addition to competitive compensation, upon hiring you'll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.

* Health and wellness program, including many options

* Flexible group insurance

* Generous pension plan

* Employee Share Ownership Plan

* Employee and Family Assistance Program

* Preferential banking services

* Opportunities to get involved in community initiatives

* Telemedicine service

* Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees' ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

We're putting people first

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.

We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?

Come live your ambitions with us!