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Job Description & How to Apply Below
Location: Mount Royal
Lead your team at Starbucks as a Shift Supervisor, ensuring a legendary customer experience through exceptional service and quality products. In this role, you'll manage store operations, uphold brand standards, and motivate your team daily.
As a Shift Supervisor at Starbucks, you will support the store manager while fostering a positive workplace culture and providing outstanding service. Your responsibilities include training new partners, addressing customer needs, and ensuring a clean store environment. Upholding Starbucks’ guiding principles, you will model behaviors that contribute to team success and customer satisfaction.
Key Responsibilities:
• Assist in executing store operations during shifts
• Train and mentor new partners on best practices
• Deliver consistent quality beverages and food products
• Communicate effectively with the store manager
• Maintain safety and sanitation standards
Requirements:
• Customer service experience in retail or dining
• Fluent in French, both spoken and written
• Strong leadership and interpersonal skills
• Ability to stay calm in high-pressure situations
• Commitment to punctual attendance
Elevate the Starbucks experience through quality service, team leadership, and operational excellence as a Shift Supervisor.
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