Shift Supervisor at Wendy's Ottawa

Lead operational activities as a Shift Supervisor with Wendy’s in Ottawa, OH. Oversee crew performance during non-service hours and ensure adherence to quality standards every shift.

As a Shift Supervisor, you will assist management in ensuring smooth operations, providing direction to crew members, and handling performance issues promptly.

Your role incorporates supervising opening and closing procedures along with ensuring product quality and efficiency during service hours. Your leadership will drive high standards of customer service and maintain compliance with operational procedures.

Key Responsibilities:

• Supervise opening and closing activities during non-service hours

• Provide direct work direction to crew members

• Address and escalate crew performance issues

• Monitor product quality and correct as needed

• Ensure compliance with store cleaning and maintenance procedures

Requirements:

• High School diploma or equivalent required

• Minimum of 1 year restaurant industry experience

• Must be 18 years of age

• Thorough knowledge of Wendy’s operational standards

• Ability to enforce safety and security policies

Enhance operational excellence at Wendy’s through effective supervision, quality monitoring, and dedication to excellent customer service.