Public Sector Inside Sales Client Advisor

Location: Montreal

Why you’ll love Softchoice:

We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative t means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.
We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities.

Public Sector Inside Sales Client Advisor
The Impact you will have:
Sales is your passion!
You are a dynamic sales professional who combines your ability to foster meaningful partnerships with your enthusiasm for technology. You are excited about the opportunity to innovate; create new offerings and services and continue to drive new levels of efficiency in our business.

A Public Sector Client Advisor (PSCA) is responsible for managing, maintaining and growing a targeted client base. In this role, you are paired up with an Public Sector Account Executive and working together to satisfy the customers' needs. You will ascertain their needs by probing, maintaining strong relationships, proactive account management, outstanding customer service; in addition to driving sales targets. Acting as a dedicated client advisor, PSCAs become a consultant, negotiator and partner to their existing customer base.

The Public Sector Client Advisor (PSCA) is a strategic inside sales role, specifically aligning to Softchoice’s largest, and most active customers. Our PSCA’s align with our named Public Sector Account Executives and carry some of the largest sales quota’s in the company, while managing contracts and procurement vehicles. Legendary customer service is key as these customers demand the highest level of service, knowledge and skill in our Sales organization.

Our PSCA’s take on high responsibility, and risk, in managing such complex customers and have a much higher degree of exposure. You will work to both maintain and grow our existing relationship, while diversifying the business and growing wallet share. You will be tasked with assessing their needs by fully understanding their business and asking the right questions, maintaining strong relationships, proactive account management, outstanding customer service;

in addition to driving sales targets. Acting as a dedicated client advisor, PSCA’s become a consultant, negotiator, and partner to their existing clients. PSCA’s are responsible for managing the day to day tasks associated with supporting the client, while also working daily with the aligned Public Sector Account Executive to manage the more strategic opportunities. PSCA’s provide more information, collaboration and value to our large Public Sector clients than any other in a like role due to their higher skill set and experience level.

What you'll do:
Will successfully manage the day to day relationships within the existing customer base and manage new business development.
Will achieve and exceed personal Gross Profit sales targets/quotas.
Can find/create incremental business opportunities and drive closure within the dedicated customer account base.
Will grow the numbers of vendors we are selling into our Strategic clients.
Can perform complex contract management.
Can consult with dedicated clients and assist in overcoming business problems they face by utilizing our resources and presales teams.
Can effectively facilitate interaction between customers and vendors/manufacturers.
Will promote use of Softchoice services, offerings, tools and technology (SAM, AIO etc.)
Assist your aligned Public Sector Account Executives with lead generation..
Attend and action all available product and licensing training.
Can Understand and deliver our Softchoice value proposition
Will learn how all Softchoice Go To Market Strategy’s align with your clients business
Can prepare and deliver presentations to both the client and strategic vendors

What…