Vice President, Service & Repair Sales

Job Location - Toronto, Montreal, or Vancouver (On-site)

• Developing & implementing service & repair sales programs to grow market share, revenue & profitability, aligned with North America goals.
• Overseeing significant bid strategies, contract approvals & complex negotiations to optimize profitable retention & conversions.
• Developing & managing key performance indicators & sales budget.

• Building & leading sales team members, providing guidance, mentorship, and opportunities to grow capabilities.
• Partnering with branch & sales leadership to build sales bench strength & succession pipelines.
• Setting clear performance targets and objectives for the team, monitoring progress, and providing regular feedback.

• Analyzing sales data, CRM insights, market trends, and competitive landscape to identify patterns, manage pipeline health and forecast results.
• Partnering with operational teams to ensure cohesive transition for delivery execution.
• Using TKE sales tools, processes and systems to drive transparency, accountability & efficiency.

• Building & maintaining strong relationships with key clients, partners, and other stakeholders.
• Providing valuable insights to guide product & service development, pricing, and marketing efforts.

• Bachelor's degree in business, marketing, or a related field; a master's degree is advantageous.
• Proven senior leadership experience in a sales role.
• Strong track record of consistently achieving or exceeding sales targets and revenue goals.
• Excellent leadership & team management skills, with a demonstrated ability to attract, grow & retain team members.
• Strategic thinking with a deep understanding of market dynamics and trends.
• Exceptional communication, negotiation, and interpersonal skills.
• Analytical mindset with the ability to leverage big data for informed decision‑making.
• Proficiency in CRM software and the Microsoft Office suite.
• Adaptability and agility to navigate a dynamic and competitive market.
• French language, an asset.
• Ability to travel as needed throughout Canada (~25%) and the U.S.

TK Elevator is an equal opportunity employer and is committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, age or any other protected status required by applicable law.

This posting is for a current existing vacancy within our organization. We are actively seeking qualified candidates to fill this open position. If you are interviewed for this position, we will advise you within 45 days of the interview as to whether or not you were successful in obtaining the position. Information submitted as part of the job application process will be kept on file for 3 years from the date of submission in accordance with legislative requirements.

As part of our recruitment process, TK Elevator may use AI tools to assist in screening candidates and evaluating candidate qualifications. All final hiring decisions are made by either the hiring manager or the recruitment team.

• Competitive Compensation:
  Competitive and market-aligned compensation in a technically exciting, stable, and sustainable industry.
• Continuous Development:
  Structured onboarding, continuous learning, and development programs designed to support your growth.
• Work-life balance:
  Sustainable ways of working supported by policies and working models aligned with local practices and business needs.
• A culture that moves people:
  Open communication, mutual respect, and an inclusive environment where everyone feels valued and empowered.
• Empowered Work Environment:
  Flat hierarchies, approachable leadership, and the freedom to innovate and make an impact from day one.

At TKE, diversity drives innovation. We encourage applicants of all backgrounds, identities, and experiences to join us.

TK Elevator (TKE) is a world-leading innovator in vertical transportation and urban mobility. From engineering and installation to maintenance and digital transformation, we support all mobility systems, elevators, escalators, walkways, stairlifts, and boarding bridges on any platform, at any time. With digital platforms like AGILE and the IoT platform MAX, we enable smarter, safer urban movement. With more than 50,000 employees and 1,000+ global support centers, we are moved by what moves people.

TKE – Move Beyond.