Enterprise Inside Sales Client Advisor ; Montreal

At Softchoice, a World Wide Technology (WWT) company, we work together to make a new world happen. As an IT solutions provider serving U.S. commercial and SMB organizations, as well as the entire Canadian market, we help organizations turn ambition into real‑world outcomes through the delivery of secure cloud, AI, software and digital workplace solutions that enable agility, innovation and growth.

With a highly engaged, high‑performing team, we are certified as a Great Place to Work® in both Canada and the United States, and have been recognized as a Best Workplace in Canada for more than 20 years. We stand proudly for our people and their success through career development and advancement, and continuously strive to do what’s good for our people and communities.

As an Enterprise Client Advisor, you will shape your career and professional brand in the technology field, working with Softchoice’s largest, most active and profitable customers. This strategic sales role carries some of the largest quotas in the company and will allow you to foster meaningful networks and grow relationships within our partner community, exposing you to a highly diverse range of technologies and solutions.

You will manage and grow existing client relationships, diversify the business and grow wallet share. You will consult on technology landscape, negotiate with vendors, maintain world‑class relationships, and achieve sales targets. This role is hybrid, with an expectation of being in the office 1–2 times per week.

To set you up for success, we offer a comprehensive 4‑week training program, “Sales Academy.” This award‑winning program includes eLearning, facilitated virtual learning sessions, workshops, 1:1 coaching and engaging activities to equip you with company knowledge, sharpen your skills, introduce you to team members and familiarize you with our technology partners.

• Proactively prospect for, manage and grow our client hardware and software business
• Manage customer annuity business, bringing value to the renewal cycle while maximizing profitability through identified cross‑sell and upsell opportunities and leveraging the SAM+ framework
• Assist customers in choosing from multiple software contracts and purchasing options
• Negotiate with vendors on the customer’s behalf to optimize savings and maximize value
• Drive customer retention through exceptional service, responsiveness and engagement to ensure ongoing customer satisfaction
• Partner with and support Field Account Executives to provide coverage and value across all categories in our portfolio
• Promote use of Softchoice services, offerings, tools and technology (SAM, CLM, , etc.)
• Engage proactively with customers to understand their needs and provide tailored solutions
• Collaborate with various technology vendors, partners, and specialists to help customers navigate the technology landscape
• Provide comprehensive reporting to help your customers understand and manage their business
• Achieve sales targets and contribute to the overall sales goals of the team
• Manage day‑to‑day account activities for our customers
• Leverage strong attention to detail and time management to handle a high volume of customer requests efficiently and effectively
• Collaborate daily with multiple specialized support and operations teams to meet customer needs
• Prepare and deliver presentations to both the client and strategic vendors (onsite meetings as needed)
• Bring a high degree of problem‑solving

• Analytical and strategic mindset with the ability to align technology solutions to customer business objectives and identify growth opportunities
• Passion for learning about the ever‑changing world of enterprise technology, with the ability to apply industry trends, market insights and emerging technologies to customer conversations and growth strategies
• Strong organizational skills with the ability to manage competing priorities, navigate complex customer environments, and coordinate cross‑functional stakeholders toward common outcomes
• Accountable, proactive, and professional in managing customer interactions,…