Group Sales Manager

Summary   At Andaz Ottawa, we believe hospitality is more than a job — it’s how we connect, celebrate, and create spaces where everyone feels welcome. It’s a career for people who genuinely care, and who love bringing others together over memorable experiences. As Sales Manager, Groups, we are looking for an experienced luxury hotel sales professional. The role includes proactively identifying, soliciting, and managing group opportunities with strong guestroom and event F&B revenue potential for defined market segments as well as Business Travel sales.
Organization
- Andaz Ottawa   At Andaz Ottawa, we believe hospitality is more than a job — it’s how we connect, celebrate, and create spaces where everyone feels welcome. It’s a career for people who genuinely care, and who love bringing others together over memorable experiences. As Sales Manager, Groups, we are looking for an experienced luxury hotel sales professional. The role includes proactively identifying, soliciting, and managing group opportunities with strong guestroom and event F&B revenue potential for defined market segments as well as Business Travel sales.
Some of the responsibilities include:
Works collaboratively with hotel teams, Hyatt Sales Force, Convention Bureaus and other hotel counterparts to drive revenue and ensure customer satisfaction and increase market share.
Builds and strengthens relationships with existing and new customers, industry organizations to enable future bookings. Activities include sales calls, entertainment, FAM trips, and trade shows.
Business travel demands based on budgeted events which may include weekends and evenings
Develops and manages relationships with key stakeholders, both internal and external.
Understands the overall market including competitors’ strengths and weaknesses, economic trends, supply and demand, and knows how to sell in a competitive manner.
Targets accounts, markets or segments with heavy emphasis on proactive solicitation and account saturation.
Develops and implements an effective sales plan.
Executes designated sales strategies to develop and solicit specific accounts to achieve hotel and individual revenue goals.
Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
Interacts with guests to obtain feedback on product quality and service levels.
Interacts with the operation team to ensure understanding of guest needs and in creating a working relationship within all areas of the operation
Sales goals will be determined quarterly with the DOSM based on the hotels budget and forecasted projections.
Qualifications     Strong interpersonal skills and ability to develop constructive and cooperative working relationships with others, and maintain them over time.
Strong analytical skills and ability to make decisions and solve problems by analyzing information and evaluating results to choose the best solution.
Develop specific goals and plans to prioritize, organize, and accomplish your work
Hyatt systems knowledge includes the following:
Lanyon RFP
Cvent
Tour Connection
Opera
Reserve
Envision Sales
WHAT ARE THE ADDITIONAL BENEFITS OF WORKING AT Andaz Ottawa?
Hyatt SIP is the company’s compensation and incentive program that is paid out quarterly with a year-end achievement status based on actualized revenues to goal achievement.
Extended Health Benefits for you and your dependents and paid medical days.
Employer RRSP Matching Contributions.
Complimentary hotel nights, friends, and family discounts at Hyatt properties around the world.
Complimentary meal during shift at the colleague cafeteria
Discounts on food and beverages
2025 Great Place To Work Certified
About Andaz Ottawa   Hyatt Hotel Corporation has redefined the hotel experience that reflects…