Manager Duty

We are looking for someone who can work evening and weekend MOD shifts. Potential shifts include weekdays 12pm - 4pm, 4pm - 8pm, Saturdays 9am - 1pm, 1pm - 5pm, and Sundays 11am-4pm.

Responsible for supporting the general operation of the Community Recreation Center (CRC), Field House (FH), and Flex Rec (Flex). This includes general facility operations, customer service and enforcing facility rules. This position is responsible for ensuring a clean, safe, organized, and positive environment at MRD facilities.

Reports directly to the Recreation Coordinator-Facilities.

• Ensures that the facility is properly monitored for the safe and effective operation of programs, activities, and drop-in services.
• Conducts facility walkthroughs to ensure a safe, clean, and positive environment.
• Enforces facility rules such as ensuring patrons scan their pass, pay the daily admission fee, follow behavior standards, or are in the facility as a spectator.
• Promotes MRD programs, services, and facilities through in-person interactions and other avenues as available.
• Assists with the setup and tear down of programs and facility party rentals.
• Provides customer service face‑to‑face, maintains knowledge of the MRD Activity Guide, personnel, programs, services, facilities, and policies.
• Serves as the floor manager during hours of operation.
• Assists the Customer Service Representatives at the front desk by answering phone calls, helping walk‑in visitors, screening callers/walk‑in visitors, and referring them to the appropriate personnel, receiving/recording messages for employees and patrons.

Experience:

Must be 18 years of age. One (1) year of customer service experience and/or facility management, preferred.

Education or Training:
High school diploma or equivalent, preferred.

License and Certification:
Possession of or ability to obtain CPR/AED and First Aid Certification.

Work Environment:
Busy Rec Center environment with extensive public contact. Position works 15‑20 hours per week. Primarily evening and weekend shifts as listed above.

Physical Conditions:

Primary functions may require maintaining physical condition necessary for walking and standing for prolonged periods of time. May require some moderate lifting and working primarily indoors.

Free Individual Membership to MRD and membership to the Community Recreation Center. Flexible schedule. Opportunity for advancement. Training & development.