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Customer Service Rep

Supervisory Recreation Fee Technician

Job in Montrose, Montrose County, Colorado, 81401, USA
Listing for: Department of the Interior
Full Time position
Listed on 2026-09-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Job Description & How to Apply Below

Job Duties

Some of the major duties you will perform include but are not limited to the following:

  • Perform full range of supervisory duties for a team of permanent and seasonal recreation fee technicians, clerks, volunteer camphosts.
  • Collect appropriate fees at entrance station in accordance with accountability guidelines; determine visitor eligibility for the sale of various park passes. Maintain accountable stock.
  • Serve as front-line uniformed representative of the park. Provide current and accurate information and excellent customer service to visitors concerning the park and surrounding areas.
  • Operate equipment (e.g., point of sale systems, electronic cash register, credit card machine, and/or computer) to collect fees and track various forms of payment (credit cards, etc.)
  • Prepare reports including remittance reports, shift reports, and visitor use statistics.
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