Drug-Gen Mdse​/Asst Dept Leader

Job Overview

Our Drug/GM department looks for a dedicated associate who can create an outstanding customer experience through exceptional service. The role involves maintaining a safe and clean environment, achieving sales and profit goals, supervising department operations, and embodying the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold throughout the store; promote trust and respect among associates.
• Communicate company, department, and job specific information to associates; collaborate with associates and promote teamwork to help achieve company/store goals; promote Our Brands to customers.
• Develop adequate scheduling to manage customer volume during hours of operation.
• Develop associates on performance of their job and participate in the performance appraisal process; establish performance goals for department and empower associates to meet goals.
• Adhere to all local, state and federal laws, and company guidelines.
• Create an environment that enables customers to feel welcome and appreciated by answering customer questions.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Offer product samples to help customers discover new items or products they inquire about; inform customers of Drug/GM specials.
• Develop and implement a department business plan to achieve desired results; monitor and control expenses for the department.
• Understand the store’s layout and be able to locate products; create and execute sales promotions.
• Inform and educate department associates about current, upcoming and special in-store promotions, especially promotions that affect Drug/GM.
• Implement the period promotional plan for the department; stay current with present, future, seasonal and special ads.
• Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports.
• Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
• Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs.
• Train department associates on inventory/stocking and Computer Assisted Ordering (CAO); plan, organize, and supervise the inventory process.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents; report all safety risks, or issues, and illegal activity, including robbery, theft or fraud to store management.
• Must be able to perform the essential job functions of this position with or without reasonable accommodation.

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, and subtraction).
• Effective communication skills.

• High School Diploma or GED.
• Any management/Drug-GM/retail experience.
• Second language (speaking, reading and/or writing).