Family Time Monitor​/Parent Coach

Family Time Monitor/Parent Coach

Pay Range: $23.08 - $27.15 Hourly (DOE)

General Statement of Duties:
The Family Time Monitor/Parent Coach is responsible for supervising court ordered parenting time after a removal has occurred. The Family Time Monitor/Parent Coach will protect the integrity of the parenting time by providing a positive atmosphere where parents and children may connect and interact in a safe, structured environment and receive family coaching to support families.

Supervision Received:
Receives close supervision from the Family Time Program Supervisor and/or the Adult & Child Protective Services Program Manager.

Supervision Exercised:
None assigned.

Essential Functions:

Any one position may not include all of the duties listed nor do the listed examples include all duties which may be found in positions of this class.

• Assist with the orientation of families to visitation guidelines and expectations.
• Develop goals for visitation and/or coaching with the input of the Case Worker and the family.
• The Family Time Monitor/Parent Coach will monitor all interactions between the visiting family and will assist the family by strengthening, teaching, demonstrating, and role modeling appropriate skills.
• At each visit, the Family Time Monitor/Parent Coach will accurately and objectively document using the approved report template. Reports are to be completed and sent to the referring caseworker within 7 business days of the visit.
• The Family Time Monitor/Parent Coach is expected to attend meetings and Court hearings upon request by the referring caseworker. It is the responsibility of the Family Time Monitor/Parent Coach to communicate with the Family Time Program Supervisor and the referring caseworker about his/her assigned cases. Any concerns need to be reported immediately via email to the Family Time Program Supervisor and the referring caseworker.
• Enforce rules and guidelines when necessary.
• Communicate in a firm but respectful manner with all clients.
• Know about community resources available to support parents in their ongoing development of positive parent-child interactions.
• Report immediately any incidents of alleged abuse or neglect.
• Provide transportation as required by referral source.
• Appropriately handles emotionally charged people and situations, and deal with a variety of types of human suffering.
• Regular and predictable attendance is required.

Minimum Qualifications

Required

Knowledge, Skills and Abilities:

Education:

Bachelor's degree in early childhood education, social work, psychology, or a related field is preferred but may be substituted with five years of experience working directly with young children and families or related field.

Experience:

A minimum of one (1) year experience in human behavioral sciences field preferred.

Required Knowledge:
Understanding of family systems and child and adolescent development and behavior. Scope and application of laws and regulations pertaining to physical abuse, sexual abuse, caregiver/self neglect, child/adult welfare, and elderly or disabled adult services. Principles, practices, and objectives as related to case management, risk assessment, crisis intervention, and counseling. Assess risk, develop treatment or service plans, and counsel family and clients on methods of problem resolution.

Maintain sensitive and confidential information.

Language

Skills:

Must have the ability to communicate effectively both verbally and in writing and the skill to organize materials and present information clearly and concisely in verbal and written form. Must understand and follow verbal and written instructions. Must have proficient knowledge of the English language, proper grammar, punctuation and spelling in other oral and written communication and have the ability to write routine reports and correspondences.

Must be able to read, comprehend and apply laws, rules, regulations, policies and standard operating procedures required for this position, as well as, basic how-to documents and manuals.

Interpersonal

Skills:

Must possess the ability to establish and maintain cooperative working relationships with fellow employees, representatives of other agencies and organizations and members of the community. Have strong customer service orientation and work collaboratively within a team environment. Interact professionally and diplomatically with County employees, other agencies and organizations and members of the community and manage difficult or emotional customer situations. Must have the skill to organize work flow and accomplish established objectives.

Possess the ability to recognize when confidentiality is required and maintain strict confidentiality. Must maintain appropriate professional boundaries in relationships with customer/clients and the general public.

Mathematical

Skills:

Must have the ability to work with basic mathematical concepts such as addition, subtraction, multiplication and division and apply concepts such as fractions, percentages, ratios, and proportions to…