Junior Sales Operations & Sales Administrator

Careers
— Junior Sales Operations & Commercial Administrator  We are seeking a highly proactive and organized Junior Sales Operations & Commercial Administrator to serve as the operational backbone of our commercial department. In this key role, you will act as the central hub for administrative and commercial workflows—managing incoming customer communications, preparing critical documentation (NDAs, offers, contracts), and aligning cross-functional teams across Sales, Finance, Engineering, and Management.
Key responsibilities   Manage incoming emails and calls, quickly understanding what matters, what you can handle yourself and what needs to be escalated.
Communicate with customers and partners on commercial and administrative topics.
Prepare, send and track NDAs, offers, contracts and other commercial documents.
Support the preparation of invoices and billing documentation.
Keep customer information and commercial files accurate and organized.
Track open actions, missing information, signatures, approvals and deadlines.
Coordinate information between Sales, Management, Engineering, Finance and Operations.
Prepare meetings, documents and information so the Sales team can focus on customers and opportunities.
Follow up when something is missing instead of waiting for someone else to notice.
Spot gaps in the commercial process and help fix them.
Required qualifications   University degree.
Fluent level in English.
1-2 years experience in from customer service, sales support, hospitality, administration, consulting, technology, automotive or something completely different.

Experience with real-time communication platforms (e.g., Live Kit, Redis).
Additional information   Contract Type:
Full-time
Smart Working:
Available (e.g., 1 day/week, subject to team policy)
Driving Licence:
Required
Why Join Oversonic Robotics?
Contribute to a pioneering company shaping the future of humanoid robotics in Italy.
Collaborate with a passionate and innovative team in a hybrid work environment.
Join a company committed to sustainability, transparency, and social benefit.
This position offers high visibility, direct exposure to company leadership, and the opportunity to take on expanding responsibility as Oversonic Robotics scales.

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