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Banking & Finance

Banking Operations Manager: SLA-Driven Leader

Job in 20900, Monza, Lombardia, Italy
Listing for: Consulting / Consulenza / Coaching
Full Time position
Listed on 2026-06-08
Job specializations:
  • Management
    Banking & Finance
  • Finance & Banking
    Banking & Finance
Salary/Wage Range or Industry Benchmark: 50000 - 70000 EUR Yearly EUR 50000.00 70000.00 YEAR
Job Description & How to Apply Below
Convergys in Monza is seeking an Operations Manager for the Banking sector. This role involves coaching Team Leaders and ensuring adherence to Client Service Level Agreements while achieving financial goals. The ideal candidate will have at least 2 years of experience in operations management and experience in banking projects.
Key responsibilities include performance management, process improvement, and stakeholder engagement. An English proficiency at B2 level is required, along with strong communication skills.

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