Service Technician; South Area

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Service Technician

Multiple positions located at or near our southeast US Customer Center Locations:
Norcross, GA;
Knoxville, TN;
Nashville, TN;
Moody, AL;
Greer, SC;
New Orleans, LA. This role is typically not eligible for relocation.

Monday – Friday 7:30AM – 4:30PM

Starting Pay will range between $25.00 - $35.00 per hour depending on qualifications and experience. $3,000 Sign On Bonus. This is a full‑time, hourly position.

The Field Service Technician for Ingersoll Rand's Compression Systems and Services Division serves customers by installing, troubleshooting, repairing, and maintaining all makes of rotary screw and reciprocating and/or Centac and ECC air compressors, along with additional compressed air system components. You will use precision measuring tools for diagnostic troubleshooting of compressed air equipment and will have knowledge of all operations and parts manuals associated with all equipment.

• Effectively communicates verbally and in writing with customers and co‑workers.
• Provides technical assistance on equipment pre‑commissioning and start‑ups, installations, and repairs of compressed air systems, including hands‑on work to assure equipment operates to customer’s requirement with limited guidance from the Master Technician.
• Increases Ingersoll Rand customers’ awareness of how Ingersoll Rand products, services, and solutions such as Preventative Maintenance, Diagnostics, Audits and Leak Detection can benefit their operations.
• Performs preventative maintenance on Ingersoll Rand compressed air equipment, interacts with customers to address existing and unanticipated equipment concerns, and collaborates with the Service Coordinator on ordering and gathering parts and supplies necessary to complete installations and repairs.
• Assists and trains apprentices and Field Service Technicians.

• 2+ years experience troubleshooting industrial/commercial mechanical systems.
• Valid driver’s license for a minimum of 12 months with no major or frequent traffic violations, including no DUI, Hit & Run, License Suspension, Reckless/Careless Driving, or multiple smaller infractions within the previous 3 years.
• Available for on‑call duty after the first 90 days; on‑call weeks may be as often as every 4 weeks.
• Physical ability to lift and move weight limits, use hands and fingers, walk, stoop, and kneel regularly.
• High School Diploma or equivalent required.

• Ability to read wiring schematics and diagrams for all equipment.
• Advanced network systems installations (IMMC/ASC, X Series Automation).
• Basic vibration troubleshooting.
• Basic air quality knowledge (system compressor/dryer – air treatment).
• Operational knowledge of Microsoft Office and other basic computer usage; proficiency with handheld computers (smartphone, iPad) and network‑based devices.
• Maintain proper business travel practices in a cost‑efficient manner.

• Industrial air compressor maintenance & knowledge.
• EPA Certification.
• Veterans/Active‑Duty Military encouraged to apply.

• Travel daily within a 3‑hour radius within the service area.
• A company vehicle and fuel card will be provided.

Our comprehensive benefits package includes health care options such as medical, prescription, dental, and vision coverage; wellness programs; life insurance; a robust 401(k) plan; paid time off; and employee stock grant, among other offerings.