Service Technician; South Area)

EEO Statement

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Service Technician

Multiple positions located at or near our southeast US Customer Center Locations - Norcross, GA;
Knoxville, TN;
Nashville, TN;
Moody, AL;
Greer, SC;
New Orleans, LA. This role is typically not eligible for relocation. If a position is not currently open in an area that you are seeking employment, we will reach out to qualified candidates once an opening is available.

Monday – Friday 7:30 AM – 4:30 PM

Starting Pay will range between $25.00 - $35.00 per hour depending on qualifications and experience. This is a full‑time, hourly position. $3,000 Sign On Bonus!

The Field Service Technician for Ingersoll Rand's Compression Systems and Services Division serves customers by installing, troubleshooting, repairing, and maintaining all makes of rotary screw and reciprocating and/or Centac and ECC air compressors, along with additional compressed air system components. You will use precision measuring tools for diagnostic troubleshooting of compressed air equipment. In addition, you need to have knowledge of all operations and parts manuals associated with all equipment.

• Perform preventative maintenance on Ingersoll Rand compressed air equipment.
• Interact with customers to address existing and unanticipated equipment concerns.
• Collaborate with Service Coordinator on ordering and gathering parts and supplies necessary to complete installations and repairs.
• Assist and train apprentices and Field Service Technicians.
• Communicate effectively verbally and in writing with customers and co‑workers.
• Provide technical assistance on equipment pre‑commissioning and start‑ups, installations, and repairs of compressed air systems.
• Increase customer awareness of Ingersoll Rand products, services, and solutions such as Preventative Maintenance, Diagnostics, Audits and Leak Detection.

• 2 years+ experience troubleshooting industrial/commercial mechanical systems.
• Valid driver’s license for a minimum of 12 months with no major or frequent traffic violations (including DUI in the previous 5 years, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years).
• Availability for on‑call duty for 24/7 service weeks, except first 90 days for training.
• Physical fitness to perform frequent walking, stooping, kneeling and lifting/moving weighted equipment as required.
• High School Diploma or equivalent.

• Able to read wiring schematics and diagrams for all equipment.
• Advanced network systems installations (IMMC/ASC, X Series Automation).
• Basic vibration troubleshooting.
• Basic air quality monitoring (system compressor/dryer – air treatment).
• Operating knowledge of Microsoft Office and other basic computer usage; proficiency with handheld computer and network basics.
• Maintain proper business travel practices in a cost‑efficient manner.

• Industrial air compressor maintenance & knowledge.
• EPA Certification.
• Veterans/Active‑Duty Military encouragement to apply.

• Travel daily within a 3‑hour radius within our service area.
• Company vehicle and fuel card will be provided.

Ingersoll Rand offers a comprehensive benefits package that includes health care options such as medical, prescription, dental, and vision coverage, wellness programs, life insurance, a 401(k) plan, paid time off, and employee stock grant, among other offerings.