Warehouse Customer Service Representative

Warehouse Customer Service Representative

Job Description:

This position involves the management, from acquisition to disposal, of all supplies and equipment used to support an institution or agency, including procurement, receipt, storage, control, issuance, inventory and delivery.

• Receives, issues, ships, and arranges materials, equipment, records, agency mail and other items in proper locations using machinery as needed.
• Provides centralized mail services and/or performs centralized printing functions.
• Inspects items for conformance with specifications.
• Conducts inventories and maintains records, files reports and performs necessary administrative duties.
• Assists requisitioners in preparation of specifications.
• Acts as liaison to the agency purchasing agent / Central Purchasing.
• Supervises and trains subordinate personnel and edits requisitions and purchase orders.
• Confers with department heads, vendors, and outside agencies concerning purchases, deliveries, and acceptability of supplies.
• Coordinates with other units/divisions as needed to clarify policy, procedure and determine status for a wide range of service and support related requests, including acquisition, storage, disbursement and disposal of assets and records.

• Knowledge of simple arithmetic, English language, storage methods and procedures, inventory methods and techniques, warehousing practices and techniques, stock handling, warehouse equipment operation, stock identification methods, acquisition procedures, various types of mechanical equipment used in warehouse operations, and supervisory principles and practices.
• Ability to write simple reports, follow oral or written instructions, establish and maintain effective working relationships, supervise and train others, and take accurate inventories.
• Skill to operate a forklift.

Four years of experience in stock handling, warehousing and inventory control; or an equivalent combination of education and experience.

Applicants must be willing and able to fulfill all job-related travel, may be required to perform moderately heavy lifting and other manual tasks. Some agencies deem positions safety-sensitive, as defined by 63 O.S. § 427.8.

The State of Oklahoma is an equal‑opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.