Seasonal Desk Clerk - Robbers Cave State Park Lodge

Seasonal Desk Clerk - Robbers Cave State Park Lodge

Job Title:

Seasonal Desk Clerk – Robbers Cave State Park Lodge

566 DEPARTMENT OF TOURISM AND RECREATION

Belle Starr Robbers Cave

Part time, Seasonal (Fixed Term)

$12.00 per hour

Desk Clerks for the Oklahoma Tourism and Recreation Department (OTRD) are the public‑facing customer service representatives in the park’s front office, lodge or golf pro shop. They provide customers with requested information or assistance concerning services, direct requests to appropriate staff, and may operate telephone or communications equipment, issue supplies, process licence or permit applications, make room, cabin or campsite reservations, and serve as a cashier.

• Answers telephones, takes messages, and provides information about location facilities.
• Receives walk‑in and phone‑in reservation requests.
• Checks guests into reservations, validates parking.
• Posts charges to guest accounts, including necessary corrections and transfers.
• Collects charges, processes credit‑card vouchers, and closes guest accounts.
• Checks in/out recreation equipment, golf carts, etc. to guests.
• Assists with gift shop sales and restocking merchandise.
• Prepares various reports under general direction.
• Prepares correspondence, monthly reports, and other documents using office equipment and software programs.
• Performs general housekeeping in public areas.
• Performs other duties as assigned to support daily operations and agency needs.

• Must be at least 16 years of age.

• Scheduled hours will require flexibility, including holidays, weekends, or events, based on the needs of the agency.

The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.