Spa Coordinator

Referral Program & Incentives

Our Employee referral program is a great way to get extra cash and share a long‑term career with someone! After 90 days of new hire employment you get $250.00, and after 180 days you get $250.00. There is no cap on how many people you can refer to work with us at any given time!

$1,000 retention bonus. Monthly employee giveaways like Amazon or Walmart gift cards, Southwest tickets and more!

Join our team as a Spa Coordinator – elevate guest experiences in a luxurious setting! Are you passionate about creating unforgettable experiences and delivering exceptional customer service? Do you thrive in a dynamic, fast‑paced environment where every day brings new opportunities to connect with guests and contribute to a world‑class spa experience? If so, we want you to join our team as a Spa Coordinator.

At our luxurious spa, we believe every guest deserves the ultimate relaxation experience, and we are looking for a Spa Coordinator who shares our commitment to excellence. From managing the spa schedule to providing outstanding guest service, this role is the heart of the spa’s day‑to‑day operations. You will play a key part in ensuring guests leave feeling pampered, refreshed, and eager to return.

• Creating Exceptional First Impressions: As the first point of contact, you’ll welcome guests with a smile and ensure their experience starts with a positive impression of our spa.
• Managing the Flow of Communication: From answering calls to greeting visitors and responding to inquiries, you’ll keep everything running smoothly by providing guests with the information they need.
• Scheduling with Precision: You’ll manage appointments and ensure a seamless spa schedule to maximize efficiency, while handling last‑minute changes with grace and confidence.
• Supporting a World‑Class
  
  Experience:
  
  You’ll actively recommend spa treatments and retail products to guests, helping them make informed decisions while enhancing their spa experience.
• Ensuring Guest Satisfaction: From assisting with special requests to resolving any issues that arise, you’ll go above and beyond to make sure every guest leaves happy.
• Keeping the Spa Immaculate: Maintaining a pristine spa environment is key. You’ll ensure cleanliness and orderliness, keeping all areas well‑stocked and beautiful.
• Team
  
  Collaboration:
  
  Work closely with a talented team of therapists and staff, contributing to a positive and harmonious atmosphere that makes our spa a standout destination.
• Handling Transactions: Whether it’s processing payments, handling gift certificates, or managing retail sales, you’ll do it all with professionalism and attention to detail.
• Learning and Growing: Participate in training and meetings to continually grow in your role and stay updated on the latest spa services and offerings.

• Exceptional Communication
  
  Skills:
  
  You should be a confident communicator, both in person and over the phone, with the ability to create positive connections with guests and staff alike.
• Detail‑Oriented and Organized: You’ll need to juggle multiple tasks while keeping everything in order – from appointment scheduling to inventory tracking and ensuring the spa is always guest‑ready.
• A Passion for Hospitality: You understand that the guest experience is everything. Your goal is always to provide top‑notch service and make every guest feel valued and pampered.
• Retail and Sales
  
  Skills:
  
  If you have a knack for suggesting products and services that meet guests’ needs, you’ll thrive in this role!
• Flexible and Reliable: Availability to work evenings, weekends, and holidays is essential as we operate 7 days a week, ensuring guests receive exceptional service whenever they visit.

• Previous
  
  Experience:
  
  Ideally, you have experience in retail, hospitality, or the spa industry, but we will train the right person who is eager to learn.
• Tech‑Savvy: Familiarity with spa or salon software and Microsoft Office is preferred, but general computer knowledge will help you succeed in this role.
• Physical Demands: You should be able to stand for long periods, lift up to 25 lbs, and handle physical tasks such as bending and reaching.
• A Professional Appearance: We take pride in our appearance and expect our team members to be neat, clean, and well‑groomed in uniform or business attire.

• Competitive
  
  Pay and Benefits:
  
  Enjoy a great salary and benefits package, with opportunities for growth within the company.