Human Factors Engineer, Senior

Job Summary

Artemis ARC is seeking an expert Human Factors Engineering SME with extensive experience to support the Veterans Health Administration (VHA). The role requires a profound understanding of human-centered design, human-computer interaction, usability, and evaluation methodologies, and the ability to translate this knowledge into actionable strategies, evaluations, and designs.

The successful candidate will apply state-of-the-art research and methods to evaluate products and processes, ensuring optimal usability and performance for all end users. The mission is to enhance the usability, safety, and supportability of VA systems, thereby maximizing system efficiency, operational processes, and ultimately improving veteran health outcomes.

• Analysis and Evaluation: Utilize advanced analytical techniques to plan, analyze, and evaluate operational processes and technical information systems within the VHA healthcare setting, applying human factors engineering methods to enhance outcomes.
• Operational Enhancement: Apply the latest advancements in human factors engineering, incorporating innovative research and industry best practices into product evaluations and design strategies. Provide expert guidance and make thoughtful suggestions during cross-functional team calls, reacting adeptly to client needs.
• Usability Assessments: Deliver comprehensive reviews of products and procedures to pinpoint areas for enhancement, offering recommendations for redesigns or adjustments to reduce adverse impacts on users.
• User-Centric Design: Visualize and anticipate the effects of design changes on diverse user groups, ensuring inclusivity and accessibility in all aspects of product development.
• User Experience Research: Utilize both qualitative and quantitative methodologies to guide design choices and improve operational effectiveness.
• Risk Identification and Mitigation: Identify potential risks associated with information system implementation and operation, developing and continuously improving strategies to mitigate risks and support program success.
• Communication and
  
  Collaboration:
  
  Clearly convey human factors considerations to cross-functional teams through both formal and informal channels, facilitating collaboration and promoting shared understanding among all stakeholders. Serve as a valued member of a geographically and professionally diverse team sharing common goals.
• Compliance and Standards: Maintain a thorough understanding of relevant standards and human factors engineering methods, ensuring adherence to regulatory requirements and industry best practices.
• Agile Methodologies: Demonstrate proficiency in SAFe's Lean Agile principles and practices, driving value and operational excellence through the empowerment of high-performing Agile teams.

• Master's degree focused on one of the following areas:
  Human Factors Engineering, Cognitive Systems Engineering, Human-Computer Interaction, Health Informatics, or a related field.
• Minimum of 8 years of experience in human factors engineering or a closely related field, with a focus on improving user outcomes through systems and product design, and evaluating user experience.
• Deep understanding of human factors engineering principles, research methodologies, and usability standards.
• Exceptional verbal and written communication skills, with the ability to articulate complex human factor concepts, recommendations, and risks to diverse audiences and stakeholders at all levels.
• Experience with SAFe's Lean Agile principles and practices, with a demonstrated ability to drive organizational change and foster operational excellence through Agile methodologies.

• Experience supporting the VA or VHA highly desired (preference for recent or current VA suitability clearance).
• Doctoral degree in Human Factors Engineering, Human Systems Engineering, Cognitive Systems Engineering, Engineering Psychology, Informatics, or a related field.
• Professional certifications, including but not limited to: CPE (Certified Professional Ergonomist), CHFEP (Certified Human Factors Engineering Professional), and CPHFH (Certified Professional in Human Factors in Health Care).
• Project Management training and/or certification.