Patient Service Representative

## Patient Service Representative Apply locations:
Oklahoma ERtime type:
Part time posted on:
Posted 3 Days Agojob requisition :
JR100153

Patient Service Representative The
** Patient Access Representative (PAR)
** plays a crucial role in the emergency center's operational efficiency by ensuring a smooth check-in and check-out process for patients. The role requires strong communication skills, organizational abilities, and a commitment to maintaining patient confidentiality and safety. This position is integral to fostering a supportive and efficient environment in the Emergency Center, ensuring patients receive the care they need while upholding the standards of the healthcare facility.
SHIFT TYPE: PRN
*
* REQUIRED QUALIFICATIONS:

*** High School Diploma or equivalent
* Minimum of 2 years of experience in a Patient Access Representative role within a Hospital, ER, or Clinic
* Previous experience in medical registration, admitting, and scheduling in an ER setting is preferred
** ESSENTIAL JOB FUNCTIONS & DUTIES:
**** Front Desk Operations:
*** Greet patients and guests with a cheerful demeanor
* Determine necessary services and direct patients accordingly
* Collect demographic information and ensure proper signatures for billing accuracy
* Maintain logs of patient information and manage phone inquiries professionally
* Manage office supplies and maintain a clean and welcoming environment
** Financial Responsibilities:
*** Collect payments via cash, checks, and credit card for co-pays and account balances
* Maintain an accurate financial ledger and perform daily reconciliation of patient accounts
** Facility Cleanliness:
*** Assist in maintaining the overall cleanliness of the facility, including patient areas and restrooms
** Communication

Skills:

*** Interact courteously with patients, families, physicians, and team members, upholding the Emergency Center's core values
** Professional Development:
*** Attend monthly staff meetings and engage in performance improvement activities
** Other Duties:
*** Assist management with additional tasks or projects as assigned
** NON

ESSENTIAL JOB FUNCTIONS:

*** Support patient care areas by ensuring appropriate supplies are stocked
* Assist with patient restraint procedures and documentation as needed
* Attend scheduled meetings as required
** Job Competencies
*** Proficient in navigating and utilizing Electronic Medical Records (EMR)
* Understanding and compliance with Hospital Policies and Procedures
* Commitment to ongoing education and professional development
*
* Physical Requirements:

*** Constant:
Vision (various forms), Hearing, Speaking, Manual dexterity, Mobility
* Frequent:
Bending, Squatting, Twisting, Lifting to 20 lbs. unaided, 50 lbs. with assistance
* Occasional:
Climbing, Kneeling, Distinguishing colors
* Rarely:
Exposure to electric shock and confined spaces
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