Community Healthcare Worker

Community Health Worker

Oak Street Health seeks a Community Health Worker (CHW) to serve as a bridge between patients, the community, and medical systems, removing barriers and enhancing wellness across all life domains.

• Establish and maintain strong interpersonal relationships with patients, community organizations, team members, and partners to coordinate patient needs.
• Manage patient referrals defined by the care team and collaborate with the Medical Social Worker on action plans.
• Facilitate communication among all parties involved in patient care (e.g., family, caregivers, medical providers, community-based organizations).
• Build and maintain an inventory of local community organizations that benefit patients.
• Connect patients to state and local community resources related to housing, transportation, food, and activities of daily living.
• Assist patients with completing applications for eligible benefits.
• Promote goal setting and achievement to improve patients’ quality of life and self‑efficacy, with goals agreed upon by the care team.
• Meet with patients in patient‑centered settings (Oak Street Health center, home, external medical facility, community setting); approximately half time is outside the center and requires reliable transportation.
• Drive engagement with high‑risk individuals (e.g., completed specialty appointments, adherence to Post‑Discharge Visits), including accompaniment to appointments.
• Complete referrals to organizations and agencies as needed.
• Deliver culturally appropriate health education in areas covered by OSH competency training.
• Support care team decision‑making through participation in interdisciplinary team meetings.
• Document interactions with patients in the electronic medical record promptly while maintaining HIPAA standards and confidentiality.
• Manage time, set priorities, work independently, and collaborate effectively with an interdisciplinary medical team.
• Perform other duties as assigned.

• Minimum of 1 year of experience in healthcare, community‑based, case management, or social service environment.
• Strong oral and written communication skills.
• Ability to manage multiple priorities while maintaining a positive attitude.
• Dedication to serving the community and building meaningful relationships.
• Proficient computer skills (Windows, GSuite, Microsoft, etc.).
• Access to reliable transportation and ability to travel throughout the community.
• US work authorization.

• Fluency in a language commonly spoken in the community (often bilingual English/Spanish).
• Experience working on multidisciplinary teams with organizations, agencies, patients, and community members.
• Knowledge of community resources and resource navigation.
• Community Health Worker certification or an associate’s/bachelor’s degree in a related field.
• Experience using electronic medical record systems.
• Problem‑solving orientation and a flexible, positive attitude.

Anticipated Weekly

Hours:

40

Time Type:
Full time

Pay Range: $18.50 - $31.72 per hour (base rate; actual offer depends on experience, education, geography, etc.). Eligible for CVS Health bonus, commission or short‑term incentive program.

This full‑time position is eligible for a comprehensive benefits package that includes medical, dental, and vision coverage; paid time off; retirement savings options; wellness programs; and other resources based on eligibility.

Applications will close on 12/02/2026.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.