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Tier 2 Service Desk Technician — Hybrid, Secret Clearance
Job in
Moore, Cleveland County, Oklahoma, USA
Listed on 2026-07-26
Listing for:
Socket.dev
Full Time
position Listed on 2026-07-26
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Maximus seeks a Service Desk Technician in Oklahoma City, OK, with hybrid onsite work and DoD clearance eligibility. You will collect incident information, triage requests, research solutions, and document resolutions while adhering to SLAs and updating knowledge bases.
The role requires 3+ years in customer service/help desk, proficiency with Windows 10, and the ability to obtain a DoD CAC and Security+ certification. Strong communication and teamwork are essential.
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