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IT Incident & Problem Manager

Job in Moore, Cleveland County, Oklahoma, USA
Listing for: Blue Cross and Blue Shield of North Carolina
Full Time position
Listed on 2026-07-27
Job specializations:
  • IT/Tech
    IT Project Manager, IT Support
Salary/Wage Range or Industry Benchmark: 81068 - 129708 USD Yearly USD 81068.00 129708.00 YEAR
Job Description & How to Apply Below

Blue Cross NC is seeking an Incident Manager to lead end-to-end IT incident management, coordinating cross-functional teams and delivering rapid restoration of services. The role emphasizes clear stakeholder communication and adherence to ITIL processes.

You will drive continuous improvement of incident and problem management, respond to high-severity incidents, and ensure SLAs are met while maintaining system stability and client satisfaction across the health care environment.

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